Presales Security Expert, Enterprise

ITjobs.ca; Vancouver; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading company in network security is seeking a Senior PreSales Security Expert. This role involves supporting the sales organization with technical expertise, managing customer interactions, and providing training. The ideal candidate will have extensive experience in pre-sales support and a strong understanding of network security technologies.

Qualifications

• 8+ years experience in technical/pre-sales support.
• Strong understanding of networking and security technologies.
• Experience with encryption and authentication technologies.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Serve as the lead technical contact for identified accounts.
• Provide post-sales training assistance to customers.

Skills

Technical Support

Network Security

Troubleshooting

Communication

Presentation

Education

Bachelor's Degree or equivalent experience

Tools

Visio

Job description

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Fortinet (NASDAQ: FTNT) is a worldwide provider of network security appliances and the market leader in unified threat management (UTM). Our products and subscription services provide broad, integrated, and high-performance protection against dynamic security threats while simplifying the IT security infrastructure. Fortinet is headquartered in Sunnyvale, Calif., with offices around the world. If you're looking for a fast-paced, challenging, and rewarding environment, then Fortinet is the place for you. We are an equal opportunity employer offering exciting work, competitive compensation, and benefits.

Fortinet is seeking a Senior PreSales Security Expert to work closely with a senior sales representative in a defined territory. The main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, customer POCs (proof of concepts), and post-sales.

Responsibilities

1. Pre-sales - assist in qualifying sales leads from a technical standpoint.
2. Sales calls - be the main technical resource on sales calls and educate the customer on issues ranging from features, specifications, and functionality to integration.
3. Be conversant with networking applications and solutions.
4. Post-sales - serve as the lead technical contact for identified accounts for technical issues, working closely with the support and engineering teams to resolve customer issues.
5. Provide post-sales training assistance to customers.
6. Interface regularly with, support, and train Fortinet Channel partners in your region.
7. Present at events, seminars, and meetings with customers and partners.
8. Travel flexibility within the designated region and occasionally to other regions.

Required Skills

1. 8+ years experience in technical/pre-sales support as a pre-sales or security expert.
2. 7+ years experience in LAN/WAN/Internet services administration.
3. Ability to design network and security solutions, utilize Visio, and create BOMs.
4. Knowledge of Routing, Switching, VPN, LAN, WAN, Network Security, Firewalling, NGFW, policies, NAT, IPS, AntiMalware, and related technologies.
5. Strong understanding of protocols like TCP/IP, IPv4, IPv6, DNS, HTTP, SMTP, LDAP, and security technologies such as PKI, Certificates, SSL VPN, IPSEC, etc.
6. Experience with encryption and authentication technologies.
7. Strong troubleshooting, presentation, communication, and writing skills.
8. Additional knowledge in Wifi, Load Balancing, Application Delivery, Cloud, SDN, NFV, Virtualization, SIEM, and Data Center redundancy is a plus.
9. Previous vendor or reseller experience is advantageous.

Education

• Bachelor's Degree or equivalent experience.