Presales Security Expert, Enterprise

Fortinet, Inc.; Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player seeks a Senior PreSales Security Expert to support sales teams and engage with customers on technical matters. This dynamic role involves qualifying leads, providing in-depth product knowledge, and assisting with post-sales training. The ideal candidate will leverage extensive experience in network security and technical support to drive sales success. Join a fast-paced and rewarding environment where your expertise will contribute to innovative security solutions. If you are passionate about technology and enjoy collaborating with teams and customers, this opportunity is perfect for you.

Qualifications

• 8+ years in technical/pre-sales support as a security expert.
• Strong understanding of network security and troubleshooting.

Responsibilities

• Qualify sales leads and educate customers on technical solutions.
• Provide presales support and assist in training channel partners.
• Travel primarily within designated region for customer meetings.

Skills

Technical/Pre-sales Support

LAN/WAN/Internet Services Administration

Network and Security Solutions Design

TCP/IP

Encryption and Authentication Technologies

Technical Troubleshooting

Presentation Skills

Communication and Writing Skills

Wifi and Load Balancing

Cloud Technologies (AWS, Azure)

Education

Bachelor's Degree or Equivalent Experience

Tools

Visio

Job description

Company Overview:

Fortinet (NASDAQ: FTNT) is a worldwide provider of network security appliances and the market leader in unified threat management (UTM). Our products and subscription services provide broad, integrated, and high-performance protection against dynamic security threats while simplifying the IT security infrastructure. Fortinet is headquartered in Sunnyvale, Calif., with offices around the world. If you're looking for a fast-paced, challenging, and rewarding environment, then Fortinet is the place for you. We are an equal opportunity employer offering exciting work, competitive compensation, and benefits. Fortinet is looking for the best and the brightest to join our highly motivated team.

Position Overview:

We are looking for a Senior PreSales Security Expert to work closely with a senior sales representative in a defined territory. The PreSales Security Expert's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, customer POCs (proof of concepts), and post-sales.

Responsibilities:

1. Assist in qualifying sales leads from a technical standpoint.
2. Be the main technical resource on sales calls and educate the customer on features, specifications, functionality, and integration.
3. Be conversant with networking applications and solutions.
4. Be the lead technical contact for identified accounts for technical issues and work closely with the technical support team and engineering to resolve customers' technical issues.
5. Provide assistance to identified customers with post-sales training.
6. Regularly interface, provide presales support, and assist in training Fortinet Channel partners in your region.
7. Present at events, seminars, customer, and partner meetings.
8. Be flexible to travel primarily within the SE's designated region, with occasional travel to other regions.

Required Skills:

• 8+ years experience in technical/pre-sales support as a pre-sales or security expert.
• 7+ years experience in LAN/WAN/Internet services administration.
• Ability to design network and security solutions, effectively utilize Visio, and create BOMs (Bill of Materials).
• Knowledge of technologies such as Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity-based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering.
• Strong understanding of TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, NAT, Stateful Firewall, Firewall Policies, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES.
• Experience with encryption and authentication technologies required.
• Strong technical troubleshooting skills desired.
• Strong presentation skills.
• Strong communication and writing skills; previous experience responding to RFPs is beneficial.
• Whiteboard skills are beneficial.
• Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two-Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc.), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets.
• Previous Vendor or Reseller experience is an asset.

Education:

Bachelor's Degree or equivalent experience.