Presales Security Expert Enterprise

Fortinet, Inc.; Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Presales Security Expert, where you'll collaborate closely with Major Account Managers to drive sales success. This role is pivotal in supporting the sales organization with technical expertise during pre-sales, sales calls, and post-sales processes. You'll leverage your extensive knowledge of networking applications and security technologies to educate customers and partners, ensuring their technical needs are met. This innovative firm offers a dynamic environment where your contributions will directly impact customer satisfaction and business growth. If you're passionate about technology and excel in a customer-facing role, this opportunity is perfect for you.

Qualifications

• 5-8 years in technical/pre-sales support as a sales or systems engineer.
• Strong understanding of networking technologies and protocols.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Be the main technical resource on sales calls.
• Lead technical contact for identified accounts post-sales.

Skills

Technical/Pre-sales Support

LAN/WAN/Internet Services Administration

DNS

NFS

SMTP

HTTP

TCP/IP

Routing

Switching

VPN

Network Security

Intrusion Detection

Anti Virus

RADIUS

PKI

IKE

Certificates

L2TP

IPSEC

FIREWALL

802.1Q

MD5

SSH

SSL

SHA1

DES

3DES

Presentation Skills

Education

Bachelor's Degree

Graduate Degree

Job description

We are looking for a Presales Security Expert to work closely with a Major Account Manager in a defined territory. The PSE’s main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required Skills:

• 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer.
• 5 - 7 years experience in LAN/WAN/Internet services administration.
• Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP.
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
• Experience with encryption and authentication technologies required.
• Strong presentation skills.

Education:

• Bachelors Degree or equivalent experience. Graduate Degree favorable.