Presales Security Expert, Enterprise

Fortinet; Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior PreSales Security Expert to join their dynamic team. In this pivotal role, you will collaborate closely with senior sales representatives, providing essential technical support during pre-sales and post-sales processes. Your expertise will help qualify leads, educate customers on complex technical issues, and assist in training channel partners. This position offers a challenging yet rewarding environment where your contributions will directly impact the success of the sales organization. If you have a passion for network security and a desire to work in a fast-paced setting, this opportunity is perfect for you.

Benefits

Competitive Compensation

Exciting Work Environment

Health Benefits

Travel Opportunities

Qualifications

• 8+ years in technical/pre-sales support as a security expert.
• Strong understanding of networking technologies and protocols.
• Experience with encryption and authentication technologies.

Responsibilities

• Assist in qualifying sales leads and provide technical support.
• Lead technical contact for customer issues and training.
• Present at events and assist in training channel partners.

Skills

Technical Pre-sales Support

LAN/WAN/Internet Services Administration

Network Design and Security Solutions

Technical Troubleshooting

Presentation Skills

Communication Skills

RFP Response Experience

Whiteboard Skills

Education

Bachelor's Degree

Tools

Visio

VPN

Network Security Tools

SSL VPN

Cloud Technologies (AWS, Azure)

Job description

Fortinet (NASDAQ: FTNT) is a worldwide provider of network security appliances and the market leader in unified threat management (UTM). Our products and subscription services provide broad, integrated and high-performance protection against dynamic security threats while simplifying the IT security infrastructure. Fortinet is headquartered in Sunnyvale, Calif., with offices around the world. If you're looking for a fast-paced, challenging and rewarding environment, then Fortinet is the place for you. We are an equal opportunity employer offering exciting work, competitive compensation and benefits. Fortinet is looking for the best and the brightest to join our highly motivated team.

We are looking for a Senior PreSales Security Expert to work closely with a senior sales representative in a defined territory. The PreSales Security Expert's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, customer POCs (proof of concepts) and post-sales.

Responsibilities:

1. Pre-sales - assist in qualifying sales leads from a technical standpoint.
2. Sales calls - be the main technical resource on sales calls and answer/educate the customer on issues ranging from features, specifications and functionality to integration.
3. Conversant with networking applications and solutions.
4. Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
5. Provide assistance to identified customers with post-sales training.
6. Regularly interface, provide presales support and assist in training Fortinet Channel partners in your region.
7. Presenting at events, seminars, customer and partner meetings.
8. Flexible to travel. Travel will primarily be within the SE's designated region, but may also include occasional travel to other regions.

Required Skills:

• 8 plus years experience in technical/pre-sales support as a pre-sales or security expert.
• 7 plus years experience in LAN/WAN/Internet services administration.
• Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials).
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering.
• Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, NAT, Stateful Firewall, Firewall Policies, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES.
• Experience with encryption and authentication technologies required.
• Strong technical troubleshooting skills desired.
• Strong presentation skills.
• Strong communication and writing skills. Previous experience on responding to RFPs is beneficial.
• Whiteboard skills are beneficial.
• Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets.
• Previous Vendor or Reseller experience is an asset.

Education:

Bachelors Degree or equivalent experience.