Premier Partnerships Lead: Strategy, Growth & Success

Asymmetric Capital Partners; Toronto; On-site; CAD 80,000 - 99,000; Full time

Job summary

AppDirect is seeking a Premier Services Partner Manager in Toronto to lead a select book of customers, acting as a strategic advisor and product voice. You will drive program optimization, revenue growth, and fast time-to-value while shaping and scaling the Premier Service offering.

You will work across strategy, execution, data analysis, and client communications, balancing customer needs with product feedback to guide roadmap and ensure renewals and expansion.

Qualifications

• 4+ years in customer success, partnerships, or a client-facing role in SaaS.
• Skilled at turning metrics into narrative for decisions.
• Strong communicator with executives or product teams.

Responsibilities

• Own the full success of assigned accounts and drive ROI.
• Shape and scale Premier Service offering with playbooks.
• Establish regular executive-level business reviews focusing on revenue growth.
• Onboard new customers quickly and ensure time-to-value.
• Drive renewals and expansion by monitoring customer health.

Skills

Customer success

Partnerships

SaaS

Data-driven

Executive communication

Job description

AppDirect is seeking a Premier Services Partner Manager in Toronto to lead a select book of customers, acting as a strategic advisor and product voice. You will drive program optimization, revenue growth, and fast time-to-value while shaping and scaling the Premier Service offering.

You will work across strategy, execution, data analysis, and client communications, balancing customer needs with product feedback to guide roadmap and ensure renewals and expansion.