Pre-Owned Automotive Sales Consultant

L0474 BMW Markham; Markham; On-site; CAD 90,000 - 135,000; Full time

Benefits offered by this job

Health benefits

Growth potential

Stock Purchase Program

Job summary

Pfaff Automotive Partners – BMW Markham in Markham, Ontario is seeking a driven Pre-Owned Automotive Sales Consultant. You will engage customers, guide them through vehicle selection, and deliver an exceptional ownership experience for BMW pre-owned vehicles.

The role emphasizes building relationships, meeting sales goals, and representing a premium brand in a fast-paced, team-oriented environment. Compensation is strong with growth opportunities within the Pfaff network.

Qualifications

• 1–3 years of customer-facing sales experience in automotive retail.
• Valid OMVIC license.
• Valid Ontario driver’s license with a clean driving record.
• Excellent communication and relationship-building skills.
• Customer-first mindset with goal-oriented attitude.

Responsibilities

• Welcome and engage customers in a professional, friendly, and consultative manner.
• Build client relationships and identify customer needs through discovery and communication.
• Guide customers through vehicle selection, demonstration, and purchasing process.
• Showcase features and value of BMW pre-owned vehicles.
• Coordinate vehicle preparation and delivery for a seamless handover.

Skills

Automotive sales experience

Customer-facing sales

Strong communication

Self-motivated

Professional presentation

Team-oriented

OMVIC license

Ontario driver's license

Job description

Pre-Owned Automotive Sales Consultant - BMW Markham, Markham, ON L3R 5M2

Looking to accelerate your career with a premium automotive brand? BMW Markham is seeking a driven and customer-focused Pre-Owned Automotive Sales Consultant to join our high-performing team. As part of Lithia & Driveway (LAD), North America's largest automotive retailer and a Fortune 500 company, you'll have access to exceptional growth opportunities, industry-leading support, and a dynamic work environment. If you are passionate about luxury vehicles, enjoy building relationships, and thrive in a sales-driven environment, we want to hear from you. As a Pre-Owned Automotive Sales Consultant, you will provide an exceptional customer experience from the moment a guest enters the dealership through vehicle delivery and ownership.

Key Responsibilities:

• Welcome and engage customers in a professional, friendly, and consultative manner.
• Build strong client relationships and identify customer needs through effective discovery and communication.
• Guide customers through the vehicle selection, demonstration, and purchasing process.
• Showcase the features, benefits, and value of BMW pre-owned vehicles.
• Generate positive customer experiences that encourage repeat business and referrals.
• Maintain thorough knowledge of dealership products, services, financing, and manufacturer programs.
• Coordinate vehicle preparation and delivery to ensure a seamless handover experience.
• Clearly explain vehicle operation, warranty coverage, and required documentation during delivery.
• Follow up with clients to ensure satisfaction and foster long-term relationships.
• Support dealership sales initiatives and other responsibilities as assigned by management.

Required Skills and Experience:

• Previous automotive sales experience is an asset, preferably within a luxury or premium automotive environment.
• 1 to 3 years of customer-facing sales experience preferred.
• Valid OMVIC License.
• Valid Ontario Driver's License with a clean driving record.
• Strong communication, interpersonal, and relationship-building skills.
• Self-motivated with a proven ability to achieve sales goals.
• Professional presentation and a customer-first mindset.
• Ability to work in a fast-paced, team-oriented environment.

Why Work with Pfaff?

• Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
• Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.
• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
• Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.
• Pay: From $90,000-$135,000 based on ability to sell effectively.

Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.