Practice Enablement Lead, Wealth Management

Royal Bank of Canada>; Ottawa; On-site; CAD 90,000 - 150,000; Full time

Job summary

Royal Bank of Canada is seeking a Manager, Practice Enablement for the NorthEast Ontario region. This leadership role owns enabling RBC Philips, Hager & North Investment Counsel teams to deliver excellence in priority areas.

The role supports Investment Counsellors, coaching teams, managing performance cycles, onboarding, and driving operational excellence across offices. Strong communication and change-management skills are essential to succeed in this position.

Qualifications

• Demonstrated leadership experience managing large teams toward strategic objectives.
• Experience leading change management and driving engagement.
• Leadership in Wealth Management or Financial Services.
• Excellent communication skills, both spoken and written.

Responsibilities

• Lead and coach Investment Counsellor teams to achieve business objectives.
• Support regional leaders with onboarding, mentoring and required training for new staff.
• Oversee performance management cycles and develop career progression for team members.
• Ensure operational excellence, risk management and timely handling of alerts and missing documents.
• Manage office operations and escalate issues requiring executive visibility.
• Foster a culture of engagement, collaboration, and recognition across the region.
• Develop a talent pipeline and anticipate capacity to allocate resources effectively.

Skills

Coaching

Communication

Client Needs

Wealth Management

Sales Opportunities

Team Management

Performance Mgmt

Negotiation

Long Term Planning

Interpersonal Skills

Relationship Mgmt

Education

University Degree

Investment Designations (CIM/CFP/CFA)

Job description

Royal Bank of Canada is seeking a Manager, Practice Enablement for the NorthEast Ontario region. This leadership role owns enabling RBC Philips, Hager & North Investment Counsel teams to deliver excellence in priority areas.

The role supports Investment Counsellors, coaching teams, managing performance cycles, onboarding, and driving operational excellence across offices. Strong communication and change-management skills are essential to succeed in this position.