Power Generation Division Leader — Growth & Ops

Modern Niagara

Vaughan

Hybrid

CAD 140,000 - 170,000

Full time

5 days ago

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Benefits offered by this job

Performance bonus

Defined contribution pension

Flexible health and dental benefits

Annual health spending account

Employee Assistance Program (EAP)

Competitive vacation package

Parental leave top up

Annual Community Day

Job summary

Modern Niagara is seeking a hands-on Power Generation Division Manager to lead the growth of its new generator and backup power division within the Fuels division. You will oversee service operations, maintenance programs, emergency response coordination, and client relationships across the division.

The role requires strong technical knowledge of diesel and natural gas generators, field service operations, and staff leadership.

Qualifications

Minimum 5 years of experience in a service environment, preferably within power generation, building services, construction, or related industries.
Strong technical knowledge of diesel and natural gas generators, maintenance operations, and service delivery environments.
Proven leadership experience managing field operations, technicians, and support staff.
Experience managing budgets, service operations, scheduling, staffing, and financial performance.
Strong understanding of service execution processes, maintenance programs, and customer service operations.
Advanced knowledge of construction management processes, service operations, and industry quality standards.
Strong leadership, communication, organizational, and relationship management skills.
Ability to prioritize work, delegate responsibilities, and manage multiple operational priorities.
Proficiency with Microsoft Office applications and computerized scheduling systems.
Ability to work effectively within a multi‑trade environment with strong collaboration across operations, estimation, management, and field teams.

Responsibilities

Lead and grow the Power Generation division within the Fuels division, including service operations, technician management, maintenance programs, and customer development.
Manage and coordinate all maintenance, service project, and time and material work.
Responsible for the Time and Material, Service Project, and Maintenance profit and loss performance for Building Services operations.
Participate in Senior Leadership Team meetings and long‑term planning initiatives to support growth and vision development.
Monitor operational performance and make adjustments as necessary to ensure successful completion of maintenance, service projects, and time and material work.
Ensure service work is completed to the highest quality and industry standards.
Maintain client retention and satisfaction targets exceeding 95%.
Work closely with the Account Management team on new and ongoing pursuits.
Assist in growing the maintenance customer base through service programs, protocols, inspections, and preventative maintenance offerings.
Manage customer concerns and ensure client expectations are consistently exceeded.
Represent the organization as a principal customer contact and attend client and service meetings as required.
Lead scheduling, coordination, and utilization of technicians and field staff.
Support hiring, onboarding, retention, and development of technical and support staff.
Foster a culture of accountability, teamwork, learning, and continuous improvement.
Coach and mentor team members to support employee growth and high performance.
Ensure all employees have performance development plans (PDPs) and support career development planning.
Drive technician retention and workforce engagement initiatives.