Portfolio Resource Coordinator - Moncton

Paladin Security; City of Moncton; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Job summary

Paladin Security is seeking a scheduling coordinator to strategically identify open shifts and collaborate with the Client Service group to meet contractual obligations. You will forward schedules through Paladin TEAM so officers stay informed in advance and work within a dynamic team including Site Supervisors, CSOs, and senior management.

Responsibilities include filling openings, coordinating with Client Service Managers, and supporting deployment and OTRS submissions while ensuring weekly

Qualifications

• High School Diploma or GED.
• Strong time management and organizational skills.
• Experience in accounts management and payroll is an asset.
• Operations experience is an asset.

Responsibilities

• Strategically identify open shifts and coordinate with Client Service group to meet contractual obligations.
• Forward existing schedules via Paladin TEAM scheduling software to keep Officers informed.
• Collaborate with Site Supervisors, Security Officers, CSMs, and management to run operations.
• Fill cancellations and openings in the daily schedule.
• Coordinate with Client Service Managers to address staffing needs.
• Maintain knowledge of contractual obligations through site visits and training.
• Support OTRS submissions related to the portfolio.
• Contribute to Paladin’s deployment process.
• Ensure weekly billing accuracy and compliance.
• Use Paladin TEAM to ensure scheduling, billing and payroll accuracy.
• Assist People & Culture with administrative duties.

Skills

Time management

Organized

Operations experience

Accounts management

Payroll experience

Education

High School Diploma/GED

Tools

Paladin TEAM

OTRS submissions

Billing software

Job description

• Strategically identify open shifts / open lines and work with Paladin’s Client Service group to ensure complete schedules to adhere to our contractual obligations
• Forward existing schedules in Paladin TEAM scheduling software to ensure Paladin’s Security Officers are fully aware of their ongoing schedule well in advance
• Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, Senior Management and our Operations team as a whole
• Fill cancellations and openings in the daily schedule
• Coordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressed
• Ongoing knowledge development of Paladin’s contractual obligations for the assigned Portfolio(s). This will include site visits, ongoing training, and a close working relationship with the management group
• Support and process OTRS submissions as they relate to your portfolio
• Take on a large role in Paladin’s deployment process
• Ensure billing accuracy and compliance on a weekly basis
• Work with Paladin’s TEAM software to ensure accurate and timely scheduling, billing and payroll
• Assist People & Culture (P&C) team with administrative duties as required

Additional Skills

• Must be good with time management
• Organized
• Operations Experience (an asset)
• Accounts management & Payroll experience

Education Requirements (All)

High School Diploma/GED

Additional Information / Benefits

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

This job reports to the Client Service Manager/People and Culture Co

This is a Full-Time positionMonday-Friday .