Full-Time Security Supervisor - St. Joseph's Hospital

Paladin Security; Northwestern Ontario; On-site; CAD 34,000 - 40,000; Full time

Benefits offered by this job

Free Uniforms

Competitive wage and benefits package

Daily Pay options available

Job summary

Paladin Security is seeking a Full-Time Security Supervisor for St. Joseph's Hospital in Ontario. You will lead the on-site security team, ensure outstanding customer service, and enforce Paladin and client policies to maintain a safe environment.

The role requires supervisory security experience, a relevant diploma, valid First Aid/CPR Level C, Ontario security license, and English proficiency. Competitive wages and benefits accompany this position, with daily pay options available.

Qualifications

• 1 year supervisory security experience preferred.
• Diploma in a relevant field preferred.
• Valid First Aid and CPR Level C Certification.
• Ontario Security License required or preferred.
• Proficient in English, both written and oral.

Responsibilities

• Ensure the security team delivers excellent customer service.
• Handle concerns and advise on improvements to security policies.
• Supervise security staff on site and enforce Paladin policies.
• Maintain and enforce all Paladin and client procedures on site.
• Ensure accurate daily and incident reports; review reports and audits.
• Compile statistics and conduct audits.
• Liaise with tenant and client representatives professionally.
• Conduct site orientation and training for new officers.
• Manage after-hours calls and coverage for open shifts.
• Ensure accidents are reported promptly and participate in OH&S meetings.

Skills

Supervisory security experience

Customer service focus

English proficiency

Education

Diploma in Police Foundations / Protection Security & Investigations / Criminology

Job description

Full-Time Security Supervisor - St. Joseph's Hospital

Payrate: $25-29 hourly based on experience and qualifications

Posting Date: 9/29/2026

InternalClosing Date: 10/5/2026

External Closing Date: 10/25/2026

Job Description:

• 1. Responsible for ensuring the Security team delivers an excellent customer service environment.
• 2. Follow up and solve customer/client concerns and queriesas well as make recommendations to improve security policies.
• 3. Supervise the Security staff assigned to the site detail and act as a resource for Security issues in accordance with PSG Policy and Procedure.Ensure guidelines and standards for security staff are adhered to.
• 4. Maintain and enforce all Paladin and Client policies and procedures on site and ensure the highest standard of our security program on site. For example, dress and deportment, quality ofreports,mentoring, etc.
• 5. Ensure all reports are completed and each Officer submits complete and accurate daily reports and incident reports. Follow up with inaccuracies or omissions. Review all site Incident Reports and elevate incidents as requiredonTracktik.
• 6. Compile accurate statistics and complete audits.
• 7. Liaise with multiple tenant and Client Representatives, while representing both the Paladin Security with the utmost professionalism.
• 8. Conduct site orientation and training of new officers, ensuring site orientation packages and officer review tests are completed within the allotted training period. Monitor performance and behavior of officers and document/discipline staff where standards are not being met.
• 9. Accept after-hours’ phone calls and will be the site officer’s firstpoint ofcontact.
• 10. Will arrange coverage for any open shifts due to last minute book offs, medical emergencies, etc.
• 11. To ensure all accidents are reported in a timely manner.As well as attend OH&S meetings withHudson PacificManagement.
• 12. Maintain accurate tenant and card reader records in Lenel software including cancelation and activation of access cards.
• 13. Conduct investigations and Risk Assessments.
• 14. Perform other duties as required and/or requested

Requirements:

• Preferred 1 year of supervisory security experience or a combination of relevant experience and education; including successful completion of Paladin Supervisor Training or the willingness to complete said training.
• Diploma in Police Foundations, Protection Security & Investigations, Border Services, or Criminology is preferred
• Valid First Aid and CPR Level C Certification
• 2 Step TB Skin Test
• Proof of double COVID-19 Vaccination
• Proficient in English, both written and oral

Why Choose Paladin?

• Opportunities for career advancement and growth
• Free Uniforms
• Competitive wage and benefits package
• Daily Pay options available

Education Requirements (All)

College/University Education

Certification Requirements (All)

First Aid and CPR - Level C Certification
Valid Ontario Security License
Use of Force
MOAB Training

Additional Information / Benefits

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Client Service Manager