Policy & Process Writer

Ruth-and-Naomis-Mission; Chilliwack; On-site; CAD 52,000 - 62,000; Full time

Job summary

Ruth & Naomi’s Mission in Chilliwack, BC is seeking a Policy & Process Writer for a six-month, full-time, on-site contract. You will strengthen and standardize policies, procedures, and operational processes across the organization, translating complex regulatory and accreditation requirements into clear documentation.

Reporting to the Director of People & Culture, you will collaborate with leaders and subject-matter experts to map current workflows, develop templates and checklists, and ensure

Qualifications

• Experience developing organizational policies, procedures, and process documentation.
• Experience with accreditation, quality assurance, or regulated environments preferred.
• Exceptional professional and technical writing skills.

Responsibilities

• Research, draft, revise, and standardize organizational policies and procedures.
• Review existing documentation to identify gaps, duplication, and outdated information.
• Meet with leaders and subject-matter experts to map workflows and practices.
• Develop procedures, workflows, templates, checklists, and supporting tools.
• Translate regulatory and accreditation requirements into practical documentation.
• Support accreditation, compliance, and quality initiatives.
• Establish standards for policy documentation, review cycles, and control.
• Coordinate stakeholder input and facilitate reviews.
• Manage multiple projects and drive work to completion.

Skills

Policy writing

Process mapping

Stakeholder management

Documentation

Accreditation knowledge

Project management

Independent work

Education

Post-secondary education in Business Administration or related field

Job description

Policy & Process Writer

Chilliwack, BC | Full-Time, 6-Month Term Contract
$38.00–$45.00/hour dependent on experience

Ruth & Naomi’s Mission is looking for an experienced Policy & Process Writer to help strengthen and standardize policies, procedures, and operational processes across our growing organization.

Reporting to the Director of People & Culture, this specialized six-month contract role will work closely with leaders and subject-matter experts across departments to understand current practices, identify gaps and inconsistencies, and translate complex operational, regulatory, and accreditation requirements into clear, practical documentation.

What You’ll Do

• Research, draft, revise, and standardize organizational policies, procedures, guidelines, and supporting documentation
• Review existing documentation to identify gaps, duplication, inconsistencies, and outdated information
• Meet with leaders and subject-matter experts to understand and map current workflows and operational practices
• Develop clear procedures, workflows, templates, checklists, and supporting tools
• Translate legislative, regulatory, accreditation, and operational requirements into practical documentation
• Support accreditation, compliance, and quality initiatives
• Establish consistent standards for policy documentation, review cycles, and document control
• Coordinate stakeholder input and facilitate policy and process reviews
• Manage multiple projects and independently drive work through to completion

What You’ll Bring

• Post-secondary education in Business Administration, Human Resources, Communications, Public Administration, Quality Management, or a related field
• Demonstrated experience developing organizational policies, procedures, and process documentation
• Experience with accreditation, quality assurance, or regulated environments strongly preferred
• Exceptional professional and technical writing skills
• Strong process-mapping, analytical, and critical-thinking abilities
• Strong project-management and organizational skills
• Excellent interviewing, facilitation, and stakeholder-management skills
• Ability to turn complex information into clear, practical documentation
• Ability to work independently, manage competing priorities, and consistently move projects forward
• Experience in nonprofit, healthcare, social services, or another complex environment considered an asset

Compensation

• $38.00–$45.00/hour, dependent on experience

Why Join Us?

This is an opportunity to make a meaningful organization-wide impact at a time of significant growth. You’ll help create greater clarity, consistency, and accountability across RAN by developing practical policies and processes that support our people and programs well beyond the six-month contract.

Ruth & Naomi’s Mission is a Christian faith-based organization. The successful candidate must be comfortable working within a Christian organization and respectful of our mission and values.

Schedule

• Full-Time, on-site, 6-month contract
• Monday–Friday, 8:00am–4:00pm, with some flexibility as needed
• Travel between Ruth & Naomi’s Mission locations is required