Plumbing Manager

Right Time Group of Companies; Nanaimo; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and bonus structure

Comprehensive benefits package (health

Retirement savings plans

Professional development and careerAdv

Job summary

The Comfort Group, a division of RT Holdings Inc, is seeking a Regional Plumbing Manager to oversee the plumbing department in South Western Ontario. You will lead the team, drive sales, manage service scheduling, and ensure excellent customer service while controlling inventory and costs.

The ideal candidate has extensive plumbing knowledge, prior team leadership experience in a fast-paced setting, and a strong focus on safety and compliance.

Qualifications

• Proven plumbing experience with strong product knowledge and installation techniques.
• Experience managing a team in a fast-paced trade environment.
• Strong leadership, decision-making, and customer service skills.
• Proficient with inventory control and sales tracking software.
• Knowledge of local plumbing codes and safety regulations.

Responsibilities

• Lead, motivate, and mentor the plumbing department to achieve sales and performance goals.
• Manage day-to-day operations including sales, service scheduling, and customer service.
• Oversee inventory control to meet demand without overstocking.
• Build relations with vendors for pricing and product availability.
• Monitor department financials: margins, targets, and costs.
• Address customer concerns promptly and professionally.
• Collaborate with senior management to drive department growth.
• Ensure compliance with industry standards and local regulations.

Skills

Plumbing knowledge

Team leadership

Customer service

Inventory management

Sales coordination

Budgeting

Education

Plumbing license

Trade certification

Tools

Inventory software

Sales tracking software

Job description

Here at The Comfort Group a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual respect. At Right Time Heating and Air Conditioning, we have always valued our employees as our most important resource. As a growing industry leader, we provide service and home comfort solutions to over 250,000 Canadian customers each year!

Are you ready to be part of a dynamic team of dedicated professionals where innovation, growth, and community impact are at the forefront. We're not just a workplace; we're a family that values creativity, dedication, and innovation and continue to be Canada’s choice for getting it RIGHT!

Out team is dynamic and enthusiastic, and we know you will enjoy working and growing with us!

The Regional Plumbing Manager will oversee all operations of the plumbing department, including sales, service, inventory management, and staff supervision for South Western Ontario. This role requires a strong leader who can balance customer service, team leadership, and operational efficiency to achieve their revenue targets. The ideal candidate will have extensive knowledge of plumbing products and solutions and experience managing a team in a fast-paced environment.

Key Responsibilities

• Lead, motivate, and mentor the plumbing department team to achieve sales and performance goals.
• Manage day-to-day operations, including sales, service scheduling, and customer service.
• Oversee inventory control, ensuring that stock levels meet customer demand without overstocking.
• Build and maintain strong relationships with vendors and suppliers to ensure competitive pricing and product availability.
• Monitor department financial performance, including profit margins, sales targets, and cost controls.
• Address customer concerns and complaints promptly and professionally.
• Collaborate with the senior management team to develop strategies that drive department growth.
• Ensure all work complies with industry standards and local regulations.

Qualifications

• Proven experience in plumbing, with a strong understanding of plumbing systems, products, and installation techniques.
• Previous experience managing a team, preferably in a trade environment.
• Strong leadership and decision-making skills.
• Excellent customer service and communication abilities.
• Proficient in using inventory management and sales tracking software.
• Knowledge of local plumbing codes and safety regulations.
• Ability to work in a fast-paced, dynamic environment.

Preferred Qualifications

• Certification or license in plumbing is highly desirable.
• Experience in vendor relations and procurement.
• Previous experience in a retail or wholesale environment related to plumbing.

Benefits

• Competitive salary and bonus structure.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off and retirement savings plans.
• Opportunities for professional development and career advancement.
• Employee discounts on company products and services.

We are growing - this role is to replace an existing vacancy