Plumber

Right Time Group of Companies; Ottawa; On-site; CAD 50,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Tuition reimbursement

Tool allowance

Company vehicle with take-home option

Job summary

A recognized plumbing service provider in Ottawa, Ontario is seeking a Plumber to generate new business and provide exceptional customer service. This position is 100% commission-based, with responsibilities including inspections, promoting products, and mentoring apprentices. The ideal candidate will have strong plumbing knowledge, excellent customer service skills, and a valid driver's license. Benefits include competitive compensation, a comprehensive benefits package, and ongoing training opportunities.

Qualifications

• Experience with residential plumbing service calls and trouble shooting.
• Understanding of provincial plumbing code and standards.
• Willingness to learn and maintain safety standards.

Responsibilities

• Complete plumbing inspections and lead generation.
• Promote products and maintain communication with teams.
• Mentor apprentices and ensure customer satisfaction.

Skills

Residential plumbing service

Customer service

Communication skills

Education

Apprentice Level 4 or greater

Tools

Company vehicle

Safety equipment

Job description

Here at Anchor, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual respect. At Right Time Heating and Air Conditioning, we have always valued our employees as our most important resource, helping our team grow their skills and wealth in a fun, culture focused environment. We know that to have the best employees, we need to be the best employers! Our team is dynamic and enthusiastic, and we know you will enjoy working and growing with us!

As a growing industry leader, we provide service and home comfort solutions to over 250,000 Canadian customers each year! We are a team of extraordinary home service experts providing extraordinary service. We are people who go the extra mile to ensure peak performance for our customer’s homes electrical, plumbing, and heating/cooling systems.

What We Are Looking For

• Apprentice Level 4 or greater.
• Experience with residential plumbing service calls, water treatment, trouble shooting and water heaters (tanks, tankless' s and boilers). Hydronic/boiler experience is an asset:
• Drains experience
• Proven experience in diagnosing & servicing residential units.
• A thorough understanding of provincial plumbing code and standards;
• Strong customer service skills and good communication skills
• An accountable and responsible personality, delivering high customer satisfaction and has a positive, can-do attitude
• A valid driver’s license with a suitable driving abstract
• Clear criminal background check
• Be safety conscious and come with a willingness to learn.

What Will You Do

Our Plumber Role is a 100% commission-based position that is responsible for generating new business through the identification and acquisition of new customers and existing customers. Lead generation activities and industry networking out in the field. The top objective of this position is to meet or exceed quarterly and annual sales objectives in an assigned geographic territory. We want our Plumbers to become masters of their trade and always give customers the red carpet treatment advising them on potential services or treatments that work for them.

• Complete general and specific plumbing inspections
• Promote Right Time products and services on every call
• Must never sell the customer a repair they do not need
• Maintain communication with dispatch, your manager, parts and installation teams.
• Maintain a clean, fully stocked vehicle
• Maintain a clean and professional appearance
• Participate in training allowing you to grow and develop as a professional.
• An accountable and responsible personality, with a focus on delivering the best customer experience and has a positive, driven attitude;
• The ability to work efficiently and effectively independently and co-operatively within a team environment, completing installation, maintenance work and commissioning of plumbing elements in compliance with safety regulations, policies and procedures.
• Provide a five-star experience on every call or make it right before leaving the customers home
• Feel comfortable requesting online reviews from customers.
• Contribute to our high standards of health and safety
• Effectively mentor apprentices so they become well rounded plumbers.

Please note that this job description is intended to outline the general responsibilities and qualifications for the Plumber position. It is not an exhaustive list of all duties, responsibilities, and skills required. Other duties may be assigned as deemed necessary.

What We Offer

• Competitive compensation
• A comprehensive benefits package including dental, health, prescription, and disability insurance
• Company matching RSP plan
• Additional incentive earnings
• Tuition reimbursement
• Company cell phone or Cell phone allowance provided
• Company vehicle with the ability to take home
• Tool Allowance
• Uniforms provided
• A long-term career with training and continual improvement and growth opportunities.
• Cross-functional career opportunities
• Relocation opportunities

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like your kind of job, apply today!

Right Time Heating and Air Conditioning is an equal opportunity employer and we are committed to championing diversity in our workforce. Please let us know of any accommodations required in preparation of your visit as per the Accessibility for Ontarians Disability Act. Please note that this position requires a Criminal Background Check be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally. This position is currently vacant and is being posted to fill an existing opening.