Plumber

Moore and Russell Heating and Air Conditioning; Port Coquitlam; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Dental insurance

Health insurance

Disability insurance

RSP plan

Company vehicle

Tool allowance

Uniforms provided

Career growth opportunities

Relocation opportunities

Job summary

Moore & Russell Heating and Air Conditioning in Port Coquitlam, BC is hiring Plumbers at Apprentice Level 3 or higher to perform on-site residential installations and maintenance. The role requires residential plumbing service experience, water heaters, boilers, drains, strong customer service, clean background check, and a valid driver’s license.

Safety-minded individuals with a willingness to learn are encouraged to apply.

Qualifications

• Apprentice Level 3 or higher is required.
• Experience with residential plumbing service calls, water treatment, troubleshooting and water heaters (tanks, tankless and boilers). Hydronic/boiler experience is a plus.
• Drains experience is an asset.
• Proven experience diagnosing and servicing residential units.
• Strong understanding of provincial plumbing code and standards.
• Excellent customer service and communication skills.
• Accountable, positive, and can-do attitude.
• Valid driver’s license with clean driving record.
• Clear criminal background check.
• Safety conscious with willingness to learn.

Responsibilities

• Perform on-site installation and maintenance in residential homes.
• Promote Right Time products and services on every call.
• Avoid recommending unnecessary repairs.
• Maintain communication with dispatch, managers, parts, and installation teams.
• Keep vehicle clean and stocked.
• Present a professional appearance at all times.
• Participate in training to grow as a professional.
• Work independently and in a team to complete installations, maintenance, and commissioning of plumbing elements safely.
• Provide a five-star customer experience and seek online reviews.
• Contribute to health and safety goals.

Skills

Apprentice Level 3+

Residential plumbing

Water heaters (tanks/boilers)

Hydronic/boiler experience

Drainage experience

Diagnose & service residential units

Plumbing code knowledge

Customer service

Communication skills

Driver's license

Background check

Safety minded

Job description

Here at Moore & Russell, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual respect. At Right Time Heating and Air Conditioning, we have always valued our employees as our most important resource, helping our team grow their skills and wealth in a fun, culture focused environment. We know that to have the best employees, we need to be the best employers! Our team is dynamic and enthusiastic, and we know you will enjoy working and growing with us!

As a growing industry leader, we provide service and home comfort solutions to over 250,000 Canadian customers each year! We are a team of extraordinary home service experts providing extraordinary service. We are people who go the extra mile to ensure peak performance for our customer’s homes electrical, plumbing, and heating/cooling systems.

What we are looking for:

We require energetic, motivated and career-minded Plumbers to be responsible for performing onsite installation and maintenance in residential homes.

• Apprentice Level 3 or greater.
• Experience with residential plumbing service calls, water treatment, trouble shooting and water heaters (tanks, tankless' s and boilers). Hydronic/boiler experience is an asset:
• Drains experience is an asset
• Proven experience in diagnosing & servicing residential units.
• A thorough understanding of provincial plumbing code and standards;
• Strong customer service skills and good communication skills
• An accountable and responsible personality, delivering high customer satisfaction and has a positive, can-do attitude
• A valid driver’s license with a suitable driving abstract
• Clear criminal background check
• Be safety conscious and come with a willingness to learn.

What will you do:

We want our Plumbers to become masters of their trade and always give customers the red carpet treatment advising them on potential services or treatments that work for them.

• Complete general and specific plumbing inspections
• Promote Right Time products and services on every call
• Must never sell the customer a repair they do not need
• Maintain communication with dispatch, your manager, parts and installation teams.
• Maintain a clean, fully stocked vehicle
• Maintain a clean and professional appearance
• Participate in training allowing you to grow and develop as a professional.
• An accountable and responsible personality, with a focus on delivering the best customer experience and has a positive, driven attitude;
• The ability to work efficiently and effectively independently and co-operatively within a team environment, completing installation, maintenance work and commissioning of plumbing elements in compliance with safety regulations, policies and procedures.
• Provide a five-star experience on every call or make it right before leaving the customers home
• Feel comfortable requesting online reviews from customers.
• Contribute to our high standards of health and safety

• Effectively mentor apprentices so they become well rounded plumbers.

Please note that this job description is intended to outline the general responsibilities and qualifications for the Plumber position. It is not an exhaustive list of all duties, responsibilities, and skills required. Other duties may be assigned as deemed necessary.

What We Offer

At Right Timewe expect a lot from our employees. That's why we're committed to providing them with industry-leading benefits and compensation that help them get better at their job, while providing for their families, which include:

• Competitive compensation
• A comprehensive benefits package including dental, health, prescription, and disability insurance
• Company matching RSP plan
• Additional incentive earnings
• Tuition reimbursement
• Company cell phone or Cell phone allowance provided
• Company vehicle with the ability to take home
• Tool Allowance
• Uniforms provided
• A long-term career with training and continual improvement and growth opportunities.
• Cross-functional career opportunities
• Relocation opportunities

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

We thank all who apply, however only those selected for an interview will be contacted. Right Time is an equal opportunity employer.

Please let us know of any accommodations required in preparation of your visit.

Please note that this position requires a Criminal Background Check be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally.

This position is currently vacant and is being posted to fill an existing opening.