Pharmacy Support Specialist — Dispensing & Customer Care

Loblaw Companies Limited; Toronto; On-site; CAD 25,623 - 32,373; Full time

Job summary

Shoppers Drug Mart is seeking a Pharmacy Assistant to support the dispensing process, assist in delivering pharmacy services, and help maintain operations per Pharmacy Standards of Practice. You will provide friendly, timely service and support the pharmacist with prescription preparation and data entry.

Responsibilities include greeting customers, handling prescriptions, counseling referrals, processing third-party billing, and coordinating calls, with an emphasis on accuracy and

Qualifications

• High School Diploma
• Diploma from a Pharmacy Assistant credited course preferred
• Previous Pharmacy Experience preferred
• Effective organizational skills, ability to multi task
• Problem solving skills
• Strong attention to detail

Responsibilities

• Greet customers and gather prescription information per Standards
• Locate and cash out prescriptions and ancillary items
• Refer to the pharmacist for clinical inquiries
• Maintain the cash register and privacy requirements
• Data entry for new prescriptions and manage refill requests
• Assist pharmacist in coordinating call backs and prescription preparation

Skills

Customer service

Organization

Attention to detail

Problem solving

Communication

Education

High School Diploma

Pharmacy assistant diploma

Job description

Shoppers Drug Mart is seeking a Pharmacy Assistant to support the dispensing process, assist in delivering pharmacy services, and help maintain operations per Pharmacy Standards of Practice. You will provide friendly, timely service and support the pharmacist with prescription preparation and data entry.

Responsibilities include greeting customers, handling prescriptions, counseling referrals, processing third-party billing, and coordinating calls, with an emphasis on accuracy and