Pharmacy Assistant: Precise Dispensing & Patient Care

Shoppers Drug Mart; Southwestern Ontario; On-site; CAD 2,562,000 - 3,237,000; Full time

Benefits offered by this job

Employee discount

Flexible schedules

Online learning through Academy

Job summary

Shoppers Drug Mart in Canada seeks a Pharmacy Assistant to support dispensing prescriptions and pharmacy services. You will greet customers, collect prescription details, and assist pharmacists while maintaining accurate data and confidentiality.

You will handle prescription workflows, data entry, third-party billing, and administrative tasks to ensure smooth operations and patient care in a fast-paced pharmacy environment.

Qualifications

• High School Diploma required.
• Pharmacy Assistant diploma or credited course preferred.
• Previous pharmacy experience preferred.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers promptly and gather prescription information according to Standards.
• Refer to the pharmacist all clinical inquiries.
• Set realistic customer expectations as to wait times.
• Locate and cash out prescriptions and any ancillary items.
• Ensure customers requiring counseling are referred to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.
• Receive new and repeat prescription orders in accordance with SOPs.
• Prepare and submit orders (except controlled drugs).
• Adjudicate third party billing and manage Third-Party Accounts.
• Answer telephone and refer to a pharmacist when necessary.
• Manage incoming faxes per Pharmacy Standards of Practice.
• Assist pharmacist in coordinating call backs and filing documentation.
• Assist in prescription preparation to company standards and professional services.
• Data entry for new prescriptions and managing refill requests.
• Select medications to fill prescriptions per standards.
• Count, package, label prescriptions and enter data into systems.

Skills

High School Diploma

Effective organizational skills

Multi tasking

Problem solving

Attention to detail

Previous Pharmacy Experience

Education

Pharmacy Assistant diploma or credited course

Job description

Shoppers Drug Mart in Canada seeks a Pharmacy Assistant to support dispensing prescriptions and pharmacy services. You will greet customers, collect prescription details, and assist pharmacists while maintaining accurate data and confidentiality.

You will handle prescription workflows, data entry, third-party billing, and administrative tasks to ensure smooth operations and patient care in a fast-paced pharmacy environment.