Pharmacy Support Specialist

Innomar Strategies Inc.; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Job summary

Cencora's Innomar Strategies division in Canada is seeking a Pharmacy Support Specialist to assist with intake, benefit verification, and claims follow-up. You will coordinate documentation and handoffs for prior authorization and clinical reviews, ensuring timely processing and compliance.

Ideal candidates have 2+ years in pharmacy support or related operations, with a preference for pharmacy technician certification.

Qualifications

• High school diploma or equivalent required.
• 2+ years in pharmacy support or related field.
• Certification in pharmacy technician practice preferred.
• Experience in claims processing or medication access is a plus.

Responsibilities

• Supports specialty pharmacy workflows including intake, benefit verification, and claims follow-up.
• Coordinates required documentation and daily handoffs for prior authorizations and clinical reviews.
• Tracks backorders, substitutions, and product availability to support continuity of operations.
• Communicates workflow status and issues to pharmacists, technicians, payers, and service teams.

Skills

Pharmacy support

Healthcare operations

Claims processing

Fulfillment support

Education

High school diploma/GED

Job description

Cencora's Innomar Strategies division in Canada is seeking a Pharmacy Support Specialist to assist with intake, benefit verification, and claims follow-up. You will coordinate documentation and handoffs for prior authorization and clinical reviews, ensuring timely processing and compliance.

Ideal candidates have 2+ years in pharmacy support or related operations, with a preference for pharmacy technician certification.