Pharmacy Support & Prior Authorization Specialist

Cencora; Burlington; On-site; CAD 43,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Wellness programs

Paid parental leave

Mentorship programs

Job summary

Cencora, a leader in healthcare services in Canada, is seeking a Personal Care Specialist for a 12-month contract. You will support documentation, verify insurance, process prior authorizations, and coordinate specialty pharmacy referrals to help patients access needed therapies.

We value accuracy, HIPAA compliance, and strong communication as you assist with payer forms and patient inquiries. This role offers full-time hours with a comprehensive benefits package and a focus on patient-centered

Qualifications

• High School Diploma/GED or equivalent experience required.
• Associate's degree in healthcare administration, life sciences, pharmacy technology, or related field preferred.
• HIPAA/compliance training required.

Responsibilities

• Supports documentation compliance by recording patient interactions and updating case notes in pharmacy systems.
• Verifies insurance coverage by reviewing patient insurance cards and documenting coverage details.
• Processes prior authorization requests by collecting clinical documentation and submitting requests.
• Coordinates specialty pharmacy referrals by verifying benefits and scheduling patient calls.

Education

High School Diploma/GED or equivalent experience

Associate's degree in healthcare administration, life sciences, pharmacy technology, or related field

HIPAA/compliance training

Job description

Cencora, a leader in healthcare services in Canada, is seeking a Personal Care Specialist for a 12-month contract. You will support documentation, verify insurance, process prior authorizations, and coordinate specialty pharmacy referrals to help patients access needed therapies.

We value accuracy, HIPAA compliance, and strong communication as you assist with payer forms and patient inquiries. This role offers full-time hours with a comprehensive benefits package and a focus on patient-centered