Pharmacist: Patient-Centric Dispensing & Services Lead

Shoppers Drug Mart Inc.; Pitt Meadows; On-site; CAD 72,000 - 77,000; Full time

Benefits offered by this job

Purchase discount program

Flexible and varied schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is seeking a pharmacist-in-charge to manage the operation of the pharmacy on duty, provide consultations to customers and health care providers, and dispense medications. You will also support maintaining dispensary standards and regulatory compliance.

This role emphasizes patient-focused service, accuracy in dispensing, collaboration with health professionals, and adherence to privacy and safety policies across Canada.

Qualifications

• Independent thinking and decision making.
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Proven ability to drive and build the business, lead by example and support enterprise programs.
• Commitment to providing exceptional customer service.
• Superior customer relations skills and a strong sense of professionalism.
• Strong problem-solving skills including experience formulating and executing action plans.
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset.
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment.
• Complete mandatory training and voluntary continuing education workshops, as needed.

Responsibilities

• Pharmacy and Customer Service: Acknowledge all customers approaching the Pharmacy.
• Practice within federal/provincial, regulatory/legal requirements.
• Ensure all privacy requirements are met, including customer confidentiality and consent management.
• Provide counselling on prescriptions, over the counter/behind the counter products.
• Practice to full extent of expanded scope with Professional Services, within your capability.
• Be clearly identifiable to the public.
• Ensure accuracy and appropriateness of all prescriptions dispensed.
• Communicate with other health care professionals within the circle of care to provide customer care.
• Maintain all records required in accordance with legislation, standards of practice, and policy.

Skills

Independent thinking

Leadership

Business drive

Customer service

Customer relations

Problem solving

Computing skills

Health & Safety compliance

Training & education

Tools

Pharmacy systems

Job description

Shoppers Drug Mart Inc. is seeking a pharmacist-in-charge to manage the operation of the pharmacy on duty, provide consultations to customers and health care providers, and dispense medications. You will also support maintaining dispensary standards and regulatory compliance.

This role emphasizes patient-focused service, accuracy in dispensing, collaboration with health professionals, and adherence to privacy and safety policies across Canada.