Community Pharmacist: Patient Care & Dispensary Leader

Shoppers Drug Mart Inc.; Canada; On-site; CAD 102,000 - 132,000; Full time

Benefits offered by this job

Discount program

Flexible schedules

Online learning

Job summary

Shoppers Drug Mart Inc. is seeking a Pharmacy Operations Professional to manage the pharmacy on duty, provide consultations to customers and health care providers, and dispense medications in accordance with regulations.

You will ensure privacy, maintain records, support workflow and inventory, and collaborate with the care circle to deliver high-quality patient care. This role emphasizes customer service, compliance, and professional standards across store operations.

Qualifications

• Independent thinking and decision making for issue resolution.
• Commitment to customer service excellence.
• Ability to coach and coordinate pharmacy colleagues.
• Strong problem-solving and critical thinking.

Responsibilities

• Counsel customers on prescriptions and OTC products.
• Ensure privacy requirements and confidentiality.
• Dispense medications accurately and safely.
• Communicate with health care professionals for patient care.
• Maintain records per legislation and standards.
• Support workflow and inventory management.

Skills

Independent thinking

Coaching Pharmacy team

Customer service

Problem solving

Pharmacy systems knowledge

Health & Safety procedures

Tools

Pharmacy systems

Job description

Shoppers Drug Mart Inc. is seeking a Pharmacy Operations Professional to manage the pharmacy on duty, provide consultations to customers and health care providers, and dispense medications in accordance with regulations.

You will ensure privacy, maintain records, support workflow and inventory, and collaborate with the care circle to deliver high-quality patient care. This role emphasizes customer service, compliance, and professional standards across store operations.