personnel scheduling clerk

ParaMed Home Health Care; Bedford; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in home health care is seeking a dedicated administrative professional to join their team. In this role, you will be the first point of contact for clients, providing exceptional customer service and managing inquiries efficiently. Your organizational skills will be crucial as you handle documentation and assist in the smooth operation of the office. This position offers a fast-paced environment where your proactive approach and reliability will be highly valued. If you are looking to make a meaningful impact in the health care sector, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a customer service role.
• Strong organizational skills and ability to work independently.

Responsibilities

• Receive and forward telephone or electronic enquiries.
• Provide general information to clients and the public.
• Label, file, and retrieve documents.

Skills

Customer Service

Time Management

Interpersonal Skills

Proactivity

Flexibility

Education

Secondary (high) school graduation certificate

Tools

MS Word

Database software

Electronic mail

Scanner

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting:

• Office
• Office of health care professional

Tasks:

• Receive and forward telephone or electronic enquiries
• Send and receive messages
• Provide general information to clients and the public
• Provide customer service
• Label, file and retrieve documents

Computer and technology knowledge:

• MS Word
• Database software
• Electronic mail

Equipment and machinery experience:

• Scanner

Security and safety:

• Criminal record check

Work conditions and physical capabilities:

• Fast-paced environment
• Work with minimal supervision

Personal suitability:

• Proactive
• Time management
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Punctuality
• Team player