Personal Support Specialist — Flexible Schedule + HOOPP

Carefor; Ottawa; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

HOOPP pension

Paid orientation

Professional development

PPE provided

On-site support

Job summary

Carefor is Eastern Ontario’s largest not-for-profit home care and community support provider, serving Ottawa and surrounding counties. The Personal Support Worker (PSW) role delivers essential ADL assistance, compassionate client-centred care, and collaborates with nurses to maintain safety and dignity.

You will perform personal care, light housekeeping, medication reminders, and supportive tasks while adhering to organizational policies; a valid PSW certificate and driver license are required.

Qualifications

• Personal Support Worker Certificate (or equivalent qualification -Internationally educated nurse (IEN)/ RPN student – 1st year/ RN student – 2nd year )
• Valid driver’s license and full access to a vehicle
• Strong interpersonal, communication, and problem-solving skills
• Clear vulnerable sector police check
• Experience in home care, retirement homes, or long-term care (asset)
• Ability to work independently and manage multiple tasks in a fast-paced environment (asset)
• Ability to service clients in any geographical area when the need arises (asset)
• Demonstrate ability to be flexible in accepting a variety of assignments (asset)
• Gentle Persuasive Approach (GPA) (asset)
• Enhanced Palliative Care certificate (asset)
• Current CPR and First Aid certification (asset)
• Registered PSW with Health and Supportive Care Providers Oversight Authority (HSCPOA) (asset)
• Bilingualism (English & French) (asset)

Responsibilities

• Client-centred support and assistance with activities of daily living (ADLs), personal care and other care needs assigned.
• Duties will be carried out under the formal delegation of a registered nursing professional, in accordance with organizational policies, applicable legislation, and within the scope of training and competence.
• Personal Care & ADLs: Assist clients with bathing, grooming, dressing, toileting, mobility, and safe transfers (including use of lifts and mobility aids).
• Health Monitoring: Observe and report changes in client condition to the supervising nurse or care team.
• Medication Assistance: Provide medication reminders or assistance as per care plan.
• Environmental Support: Perform light housekeeping, laundry, and meal preparation to maintain a safe and clean environment.
• Social & Emotional Support: Engage clients in conversation and activities to reduce isolation and promote well-being.
• Documentation & Communication: Accurately document provided care and communicate effectively with clients, families, and team members.
• Safety & Infection Control: Follow PPE protocols, infection prevention practices, and health and safety regulations.
• Team Collaboration: Work with nurses, supervisors, and other health care professionals to ensure continuity of care.
• Specialized care: provide basic ostomy and catheter care; assist with end of life care and respite care where appropriate
• Acts in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures
• Other related duties/tasks as assigned by the Supervisor, Personal Support Services

Skills

Interpersonal skills

Communication skills

Problem solving

Bilingualism (English & French) asset

Education

Personal Support Worker Certificate (or equivalent)

Valid driver’s license

Job description

Carefor is Eastern Ontario’s largest not-for-profit home care and community support provider, serving Ottawa and surrounding counties. The Personal Support Worker (PSW) role delivers essential ADL assistance, compassionate client-centred care, and collaborates with nurses to maintain safety and dignity.

You will perform personal care, light housekeeping, medication reminders, and supportive tasks while adhering to organizational policies; a valid PSW certificate and driver license are required.