Personal Shopping Assistant - Luxury Retail Benefits

Holt Renfrew; Toronto; On-site; CAD 25,000 - 40,000; Full time

Benefits offered by this job

Employee discount

Pension

Health & dental benefits

Tuition assistance

Learning and development

Job summary

Holt Renfrew is seeking an Assistant, Personal Shopping to provide partnership and administrative support to the Personal Shopper. This role involves scheduling appointments, drafting client invitations, and handling communications while ensuring top-notch customer service.

The ideal candidate has a High School diploma and prior retail experience. Proficiency in MS Word, Excel, PowerPoint, Outlook, and Internet is required.

Qualifications

• High School diploma
• Previous retail experience preferred
• Advanced proficiency in MS Word, Excel, Power Point, Outlook, Internet

Responsibilities

• Schedule all appointments and maintain the calendar of the Personal Shopper.
• Review and handle all correspondence, including drafting invitations.
• Speak on behalf of Personal Shopper via phone or email with superior customer service.
• Maintain Personal Shopper client profiles and data accuracy.
• Prepare and coordinate materials for client appointments, maintaining standards.
• Coordinate alterations, product transfers, holds and other services as required.
• Maintain merchandising standards in the Personal Shopping Suites and selling floor.

Skills

Retail experience

Customer service

Education

High School diploma

Tools

MS Word

Excel

PowerPoint

Outlook

Internet

Job description

Holt Renfrew is seeking an Assistant, Personal Shopping to provide partnership and administrative support to the Personal Shopper. This role involves scheduling appointments, drafting client invitations, and handling communications while ensuring top-notch customer service.

The ideal candidate has a High School diploma and prior retail experience. Proficiency in MS Word, Excel, PowerPoint, Outlook, and Internet is required.