Personal Lines Insurance Account Manager

JobsMedia.io; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Work From Home after training

Competitive compensation package with

Benefits

Job summary

Hello World Recruitment is seeking a Personal Lines Account Manager for a Toronto brokerage. You will manage a book of personal lines business, respond to client inquiries, renewals, and seek growth while maintaining relationships.

The role requires 3–5 years in personal insurance, a R.I.B.O. license, and familiarity with EPIC and carrier portals. Strong communication and organizational skills are essential; remote work is available after training.

Qualifications

• Minimum 3–5 years of experience in personal insurance account management.
• R.I.B.O. license required.
• Proficiency in Powerbroker is an asset.
• Strong knowledge of insurance carriers and portals.
• Excellent interpersonal, communication, and organizational skills.

Responsibilities

• Respond to inquiries via phone, email, and fax with high-quality service.
• Review renewals, generate quotes, and remarket policies to stay competitive.
• Identify cross-sell and up-sell opportunities to grow the book.
• Process endorsements, renewals, and claims via EPIC and portals.

Skills

Account management

RIBO license

Powerbroker knowledge

Carrier knowledge

Interpersonal skills

Organizational skills

Communication skills

Tools

MS Outlook

Excel

Word

Job description

Personal Lines Account Manager - Insurance

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.

We’re looking for a Personal Lines Account Manager to join a fast-growing team with a brokerage in Toronto. This role will be responsible for managing a book of personal lines business, and helping to drive growth while maintaining strong relationships with existing clients.

3 Reasons To Apply

• Join a reputable brokerage on small but growing team.
• Competitive compensation package with benefits, and generous commission structure for new business and renewals.
• Work From Home available after initial training.

Responsibilities

• Client Service & Support: Respond quickly and professionally to telephone, email, and fax inquiries while ensuring the highest level of service.
• Account Management: Review renewals, provide quotes, and remarket policies as necessary to keep the portfolio competitive.
• Cross-Selling & Up-Selling: Identify and act on opportunities to cross-sell and up-sell products to maximize account growth.
• Claims & Endorsements: Handle endorsements, renewals, and claims, ensuring all necessary documentation is processed through EPIC and company portals.

Desired Skills

• Minimum 3-5 years of experience in personal insurance account management.
• R.I.B.O. license required.
• Proficiency in Powerbroker is an asset.
• Strong knowledge of insurance carriers and portals.
• Excellent interpersonal, communication, and organizational skills.
• Proficient in MS Outlook, Excel, and Word.