Personal Lines Broker — Build Lasting Client Relationships

Collectivfide Insurance Brokers Inc.; Guelph; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Health and dental benefits

Employer pension matching

Generous vacation time

Personal days

Volunteer days

Pawreavement leave

Job summary

Ostic Group in Guelph is seeking a full-time Personal Lines Broker to join our local team. You will service and maintain an assigned Personal Lines book, manage quotes, new business, renewals, endorsements, remarkets, policy changes, and cancellations, while acting as a trusted advisor to ensure clients have the right protection.

You will document actions in the system for accurate records, stay current on products and underwriting guidelines, handle claims with empathy, comply with RIBO

Qualifications

• RIBO license required.
• Minimum 1 year of Personal Lines Broker experience.
• Proven experience servicing and managing an assigned book of business.
• Strong knowledge of Personal Lines insurance products, markets, and underwriting practices.
• Excellent communication and relationship-building skills, with a focus on putting the client first.
• Strong attention to detail, organization, and follow-through.
• Working knowledge of Applied EPIC is an asset.

Responsibilities

• Service and maintain an assigned Personal Lines book of business.
• Manage the full client lifecycle, including quotes, new business, renewals, endorsements, remarkets, policy changes, and cancellations.
• Conduct detailed reviews of risk and underwriting information to ensure accuracy and optimal insurance solutions for clients.
• Document all required action in the system to ensure complete and accurate records, mitigating E&O exposures for the brokerage.
• Ensure compliance with carrier binding authorities and RIBO regulations.
• Build trusted client relationships by providing knowledgeable, personalized advice and ensuring clients have the right coverage.

Skills

RIBO license

Personal Lines experience

Client relationship skills

Communication skills

Detail-oriented

Tools

Applied EPIC

Job description

Ostic Group in Guelph is seeking a full-time Personal Lines Broker to join our local team. You will service and maintain an assigned Personal Lines book, manage quotes, new business, renewals, endorsements, remarkets, policy changes, and cancellations, while acting as a trusted advisor to ensure clients have the right protection.

You will document actions in the system for accurate records, stay current on products and underwriting guidelines, handle claims with empathy, comply with RIBO