Personal Lines Inside Sales Broker

North City Insurance Brokers; Vaughan; Hybrid; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Health and dental benefits

Ongoing training

Career growth opportunities

Job summary

North City Insurance Brokers is hiring a Personal Lines - Inside Sales Broker. This role focuses on servicing inbound calls and warm leads for personal insurance, including Auto and Home. You will help identify client needs, provide advice, and convert leads into sales.

With a supportive team culture and a focus on career growth, the position offers qualified leads and health benefits. Join a well-established brokerage dedicated to exceptional customer service.

Qualifications

• Active RIBO Licence in good standing.
• 3 years of Personal Lines insurance sales experience.
• Proven ability to meet sales targets and close business.
• Excellent knowledge of personal insurance products.

Responsibilities

• Handle inbound sales calls and warm leads for home and auto insurance.
• Quote and sell personal insurance products.
• Generate new business through referrals.
• Identify coverage gaps and recommend solutions.
• Build client relationships and upsell products.

Skills

Communication skills

Relationship-building

Negotiation skills

Sales targets

Education

Active RIBO Licence

Minimum 3 years in insurance sales

Tools

Applied EPIC

Job description

North City Insurance Brokers

North City Insurance Brokers has been serving professional groups and individuals across Ontario since 1981. For over 40 years, we have specialized in providing competitive home and auto insurance programs, exceptional customer service, and trusted insurance advice. North City is proud to be endorsed by numerous professional associations, including many First Responder organizations across Ontario.

About the Role

We are seeking a motivated and client-focused Personal Lines - Inside Sales Broker to join our growing sales team. This role focuses on servicing inbound sales calls and warm leads for personal lines insurance products, including Auto, Home, Condo, and Tenant insurance. You will work closely with clients to identify their needs, provide professional insurance advice, and convert qualified opportunities into new business.

Key Responsibilities

• Handle inbound sales calls and warm leads for home and auto insurance.
• Quote and sell personal insurance products to our Group Division clients.
• Generate new business through referrals and follow-up activities.
• Quote with multiple insurance markets and present coverage options tailored to client needs.
• Identify coverage gaps and recommend appropriate solutions.
• Build and maintain strong client relationships.
• Cross-sell and upsell insurance products.
• Deliver exceptional customer service throughout the sales process.
• Meet and exceed individual sales targets.
• Maintain accurate client records and ensure compliance with brokerage standards.

Qualifications

• Active RIBO Licence in good standing.
• Minimum3 years of Personal Lines insurance sales and account management experience.
• Proven ability to meet sales targets and close business.
• Strong communication, relationship-building, and negotiation skills.
• Excellent knowledge of personal insurance products and markets.
• Experience with Applied EPIC or similar broker management systems is an asset.
• Self-motivated, organized, and results-driven.

What We Offer

• Qualified inbound leads provided.
• Hybrid work environment.
• Health and dental benefits.
• Ongoing training and professional development.
• Career growth opportunities within a well-established brokerage.
• Supportive and collaborative team culture.