Personal Lines Broker

Impact Recruitment; Kincardine; On-site; CAD 45,000 - 59,000; Full time

Benefits offered by this job

Health and dental benefits

Employer pension matching

3 weeks vacation

6 personal days

Volunteer day

Pawreavement leave

Job summary

Impact Recruitment client is seeking a Personal Lines Broker in Kincardine, ON to manage an established book, service clients, advise on Home, Auto, and Property, and pursue new business opportunities.

This role focuses on service with no mandatory sales targets; commissions available for new business and growth. The broker benefits from a stable, community-focused environment with strong benefits and professional growth opportunities.

Qualifications

• Minimum 1 year of Personal Lines experience.
• Experience servicing an assigned book of business.
• Experience with Home and Auto insurance.
• Strong customer service and communication skills.
• Highly organized with attention to detail.
• Ability to manage multiple priorities independently.
• Interest in cross-selling and new business opportunities.
• RIBO or OTL license is an asset.

Responsibilities

• Manage and service an assigned Personal Lines book of business
• Provide clients with advice regarding insurance products, coverage, and options
• Handle Home, Auto, and Property inquiries and servicing
• Process policy changes, endorsements, cancellations, and other client requests
• Prepare and submit applications, quotes, policy documentation, and proposals
• Review client coverage and identify opportunities for additional coverage or cross-selling
• Support renewal activities and proactively address client needs
• Handle client inquiries by phone, email, and other communication channels
• Assist clients with first reports of claims and follow up
• Build and maintain strong, long-term client relationships
• Ensure policies and documentation comply with regulatory and internal requirements
• Maintain accurate client records and notes within EPIC
• Manage daily workflow and prioritize transactions to ensure timely and accurate service
• Stay up to date on insurance products, coverage changes, legislation, and industry developments

Skills

Client service

Communication

Organization

Cross-selling

Book management

Home & Auto

Personal Lines

Education

RIBO license (asset)

Tools

EPIC

Job description

This is a great opportunity for a Personal Lines Broker looking for a stable, community-focused brokerage environment where they can build strong client relationships while having the flexibility to pursue new business opportunities.

About the Opportunity

Our client is a well-established, mid-sized insurance brokerage with a strong presence across Ontario. They are looking for a Personal Lines Broker to join their Kincardine, ON office.

This is an excellent opportunity for a Personal Lines professional who enjoys building strong client relationships, managing an existing book of business, and providing knowledgeable advice acrossHome, Auto, and Property insurance.

The role is primarily service-focused, with the opportunity to participate in sales and generate new business. There are no assigned sales targets, allowing you to develop new business through referrals, family and friends, walk-ins, and other opportunities.

What You'll Do

• Manage and service an assigned Personal Lines book of business
• Provide clients with advice regarding insurance products, coverage, and options
• Handle Home, Auto, and Propertyinsurance inquiries and servicing
• Process policy changes, endorsements, cancellations, and other client requests
• Prepare and submit applications, quotes, policy documentation, and proposals
• Review client coverage and identify opportunities for additional coverage or cross-selling
• Support renewal activities and proactively address client needs
• Handle client inquiries by phone, email, and other appropriate communication channels
• Assist clients with first reports of claims and follow up as required
• Build and maintain strong, long-term client relationships
• Ensure policies and documentation comply with regulatory and internal requirements
• Maintain accurate client records and notes within EPIC
• Manage daily workflow and prioritize transactions to ensure timely and accurate service
• Stay up to date on insurance products, coverage changes, legislation, and industry developments

What We're Looking For

• Minimum 1 year of Personal Lines insurance experience
• Experience servicing an assigned book of business
• Experience with Home and Auto insurance
• Strong understanding of Personal Lines products and coverages
• Excellent customer service and communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities independently
• Comfortable identifying cross-selling and new business opportunities
• RIBO or OTL license is an asset
• EPIC experience is an asset

Compensation & Benefits

• $45,000–$59,000 base salary, based on experience
• Commission opportunities on the book of business serviced
• Additional commission opportunities through new business
• Health and dental benefits
• Employer pension matching
• 3 weeks vacation
• 6 personal days
• Volunteer day
• Pawreavement leave
• Opportunities for continued professional growth and development

Why Consider This Opportunity?

• Join an established brokerage with a strong community presence
• Work in a collaborative and supportive office environment
• Manage an established Personal Lines book of business
• Service-focused role with no mandatory sales targets
• Opportunity to earn additional income through commissions
• Strong benefits and paid time off
• Opportunity to continue developing your insurance career