Personal Lines Account Manager

StoneRidge Insurance; Lethbridge; Hybrid; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Mentorship

Team environment

Benefits

Tuition reimbursement

Job summary

Astro Insurance & Registry Services in Lethbridge, Alberta is seeking a Personal Lines Account Manager to deliver top-tier client experiences and maintain organized records in our broker management system. This in-office, full-time role offers growth and ongoing education within a supportive culture.

Responsibilities include servicing and growing a personal lines portfolio, handling renewals and endorsements, advising clients on coverage, and collaborating with carriers and colleagues to ensure

Qualifications

• Minimum 1 year of insurance experience.
• Provincial license (Level 1) required.
• CIP, CRM or other designations are an asset.

Responsibilities

• Service and grow a personal lines portfolio.
• Handle new business, renewals, endorsements, and accounts receivable.
• Advise clients on coverage and support policy/claims inquiries.
• Maintain accurate records in our broker management system.
• Collaborate with carriers, vendors, and colleagues.

Skills

Insurance experience

Education

Provincial insurance license (Level 1)

CIP/CRM designation

Tools

Microsoft Office

Broker management system

Job description

Astro Insurance & Registry Services, #100-542 7th Street South., Lethbridge, Alberta, Canada

Job Description

Join the Astro Insurance & Registry Services Team!
A division of SIB Corp.

We are always looking for amazing people to join the team!

Astro Insurance is seeking a Personal Lines Account Manager who thrives on delivering top-tier client experiences, cultivating genuine relationships, and keeping every detail perfectly organized. You’ll help strengthen our culture in an environment that champions professional growth and ongoing education.

Position: Personal Lines Account Manager

Job Type: In Office, Full Time, Permanent

Pay: From $45,000 annually

What You Will Do:

• Service and grow a personal lines portfolio
• Handle new business, renewals, endorsements, and accounts receivable
• Advise clients on coverage and support policy/claims inquiries
• Maintain accurate records in our broker management system
• Collaborate with carriers, vendors, and colleagues

What You Bring:

• Minimum 1 year of insurance experience
• Provincial insurance license (Level 1)
• Strong communication, organizational, and problem-solving skills
• Proficiency with Microsoft Office and broker management systems
• CIP, CRM, or other designations an asset

What We Offer:

• One-on-one mentorship and team guidance
• Engaging, collaborative work environment
• Paid time off, retirement plans, and comprehensive group benefits
• Tuition reimbursement and ongoing professional development

About Us:

Astro Insurance has over 50 years of experience in insurance and registry services. Backed by StoneRidge Insurance Brokers, our mission is to simplify life for our clients across Canada. Whether you are registering a vehicle, renewing a driver’s license, getting a land title, or handling any other registry service - we have you covered.

*We are an equal opportunity employer that values a diverse workforce of creative minds. Don’t check all boxes - apply anyway!

**Please note that the successful candidate must pass a criminal record check upon receiving their employment offer.

***Only successful applicants that the hiring leaders are interested in interviewing will be contacted directly.

Additional Information:

This job advertisement is for a replacement position that has been posted externally.

SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use Artificial Intelligence (AI) enabled or automated tools to assist in the initial screening of applications. These tools help identify qualifications and experience that align with the role requirements.

Please note that AI is used solely to support and never replace our Talent Team. All decisions are made by our Talent Team and hiring leader. No automated tool makes a final decision about one’s candidacy.

Important: No applicant data is shared externally through any AI tools SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use. All information remains securely within our systems and is handled in accordance with privacy and data protection policies.

SIB Corp. o/a StoneRidge Insurance Brokers and all its affiliate companies welcome applications from all qualified individuals and has a procedures in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact the Talent Team so that an appropriate accommodation can be arranged.

Astro Insurance & Registry Services, #100-542 7th Street South., Lethbridge, Alberta, Canada