Personal Insurance Account Manager - 9886

DGA Careers; Calgary; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Professional development and ongoing training opportunities

Newly renovated office space with gourmet kitchen and on-site gym

On-site gym

Job summary

A respected insurance brokerage located in Calgary is seeking a Personal Lines Account Manager. This role involves managing a personal lines book of business, focusing on client communication and business development in a collaborative setting. The ideal candidate will possess an Alberta Level 2 General Insurance License and have over 2 years of experience in personal lines insurance. The position offers a competitive salary and benefits package along with a supportive team culture.

Qualifications

• 2+ years of experience in personal lines insurance (auto, home, recreational, umbrella).
• RIBO license is an asset (or willingness to obtain).
• Excellent organizational and time management abilities.
• CAIB, CIP, FCIP, or CRM designations are assets.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office and Applied Epic.
• Excellent organizational and time management abilities.
• A friendly, professional demeanor and collaborative mindset.

Responsibilities

• Manage a personal lines book of business, providing tailored insurance solutions.
• Handle renewals and client communication.
• Support business development and client retention.

Skills

Strong communication skills

Customer service skills

Proficiency in Microsoft Office

Proficiency in Applied Epic

Team collaboration

Relationship building

Education

Alberta Level 2 General Insurance License

CAIB, CIP, FCIP, or CRM designations

CAIB CIP FCIP CRM designations (asset)

Tools

Microsoft Office

Applied Epic

Job description

Overview

Our client is looking for a Personal Lines Account Manager to join their growing Calgary team. In this role, you’ll manage a personal lines book of business, providing tailored insurance solutions across auto, home, recreational, and umbrella policies. You’ll handle renewals, client communication, and remarketing opportunities while supporting business development and client retention. This is a great opportunity for someone who thrives in a collaborative, service-focused environment.

The Employer

Our client is a respected, privately held insurance brokerage with a strong presence across Western Canada. Known for its expertise in insurance, surety, and risk advisory, the company fosters a supportive team environment and values professional growth. Their Calgary office offers a modern, team-oriented setting with amenities that support both wellness and productivity.

Responsibilities

• Manage a personal lines book of business, providing tailored insurance solutions across auto, home, recreational, and umbrella policies.
• Handle renewals and client communication; explore remarketing opportunities.
• Support business development and client retention in a collaborative, service-focused environment.

About You

You’re a client-focused insurance professional who brings strong attention to detail and a passion for delivering excellent service. You’re proactive in identifying coverage needs, managing renewals, and solving problems. You enjoy working with others, building relationships, and contributing to a positive team culture.

Qualifications

• Alberta Level 2 General Insurance License
• 2+ years of experience in personal lines insurance (auto, home, recreational, umbrella)
• RIBO license is an asset (or willingness to obtain)
• CAIB, CIP, FCIP, or CRM designations are considered an asset
• Strong communication and customer service skills
• Proficiency in Microsoft Office and Applied Epic
• Excellent organizational and time management abilities
• A friendly, professional demeanor and collaborative mindset

What’s in It for You

• Competitive salary and benefits package
• Professional development and ongoing training opportunities
• A newly renovated office space with gourmet kitchen and on-site gym
• A supportive, collaborative team culture that values well-being

About Us

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well-positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach key influencers and passive candidates nationally.

Interested candidates, please contact Kim Ehman at 587-885-1849 or forward your resume in confidence to kim