Personal Banking Associate: Jumpstart Frontline Banking

TD; Swan River; On-site; CAD 43,900 - 58,600; Full time

Benefits offered by this job

Health and well-being benefits

Career development programs

Variable compensation plans

Job summary

A major bank in Canada is seeking an entry-level customer service representative to engage with customers in day-to-day banking activities in Swan River, Manitoba. Responsibilities include providing information, assisting with transactions, and ensuring a positive customer experience. The ideal candidate has a high school diploma, strong communication skills, and at least one year of relevant experience. This full-time role offers competitive pay and opportunities for growth within the organization.

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Proficiency in using MS Office applications.
• Knowledge of banking solutions and processes to advise customers.

Responsibilities

• Engage customers in service transactions and digital education.
• Help resolve customer problems related to banking solutions.
• Support frontline staff with transactions and report critical issues.

Skills

Customer service skills

Strong communication

Time management

MS Office proficiency

Problem resolution

Education

High School diploma

Post-Secondary degree (preferred)

Investment Funds Canada (IFC)

Tools

Branch software

MS Word

MS Excel

MS Outlook

Job description

A major bank in Canada is seeking an entry-level customer service representative to engage with customers in day-to-day banking activities in Swan River, Manitoba. Responsibilities include providing information, assisting with transactions, and ensuring a positive customer experience. The ideal candidate has a high school diploma, strong communication skills, and at least one year of relevant experience. This full-time role offers competitive pay and opportunities for growth within the organization.