Customer Banking Advisor: Digital & In-Branch Impact

TD Bank; Brossard; On-site; CAD 34,880 - 42,981; Full time

Benefits offered by this job

Health and well-being benefits

Career development programs

Paid time off and banking discounts

Job summary

A leading financial institution in Brossard, Quebec is seeking a Personal Banking Associate to engage customers and provide service transactions. The ideal candidate should possess strong communication skills and a high school diploma, preferably with relevant experience in customer service. Responsibilities include educating customers on banking solutions and supporting branch operations. Competitive compensation and training opportunities are offered.

Qualifications

• 1+ years of relevant experience in customer service.
• Investment Funds Canada (IFC) or equivalent must be obtained within 6 months.
• Ability to work independently in a dynamic work environment.

Responsibilities

• Engage customers in day-to-day advice needs and service transactions.
• Support the frontline staff with scheduled transactions and resolving issues.
• Educate customers on mobile, ATM, and online banking solutions.

Skills

Customer service

Communication skills

MS Office proficiency

Time management

Education

High School diploma

Post-secondary or Undergraduate degree

Job description

A leading financial institution in Brossard, Quebec is seeking a Personal Banking Associate to engage customers and provide service transactions. The ideal candidate should possess strong communication skills and a high school diploma, preferably with relevant experience in customer service. Responsibilities include educating customers on banking solutions and supporting branch operations. Competitive compensation and training opportunities are offered.