Banking Customer Service Specialist — Growth & Benefits

FIRST NATIONS BANK OF CANADA; Saskatoon; On-site; CAD 42,000 - 61,000; Full time

Job summary

First Nations Bank of Canada in Saskatoon, SK, is seeking a Customer Service Representative to join our branch team. In this full-time permanent role, you will assist customers with deposits, withdrawals, bill payments, and cheque cashing while delivering a high level of service on First Nations land.

You will identify customers' financial needs and recommend FNBC products and services, while following internal and regulatory policies.

Qualifications

• High school diploma, GED, or equivalent.
• Strong interpersonal skills; able to add, subtract, multiply, and divide.
• Use calculator and computer; proficient with Microsoft Office.
• Experience with financial institution software systems preferred.
• Cash handling, customer service, and/or sales experience preferred.
• Acceptable criminal and credit checks.

Responsibilities

• Assist customers with deposits, withdrawals, bill payments, and cheque cashing.
• Identify customers' financial needs and provide the best solution through FNBC products and services.
• Adhere to internal and regulatory policies and procedures.

Skills

Interpersonal skills

Attention to detail

Organizational skills

Adaptability

Professional conduct

Education

High school diploma or GED

Tools

Microsoft Office

Job description

First Nations Bank of Canada in Saskatoon, SK, is seeking a Customer Service Representative to join our branch team. In this full-time permanent role, you will assist customers with deposits, withdrawals, bill payments, and cheque cashing while delivering a high level of service on First Nations land.

You will identify customers' financial needs and recommend FNBC products and services, while following internal and regulatory policies.