Client‑Focused Personal Banking Associate

The Toronto-Dominion Bank (Canada); Regina; On-site; CAD 44,000 - 59,000; Full time

Job summary

TD Canada Trust is seeking an Associate, Personal Banking for our Regina branch. You will engage customers with daily banking needs, guide them to the right specialist, and promote digital banking tools while maintaining high service standards.

The role requires a high school diploma, with post-secondary education preferred, and strong MS Office and branch software skills. You will work with a dynamic team to deliver a positive customer experience.

Qualifications

• High School diploma required; post-secondary degree preferred.
• Knowledge of banking solutions and processes to advise customers.
• Experience with MS Office and branch software helpful.

Responsibilities

• Engage customers with banking advice and transactions.
• Guide customers to the right contact for solutions while handling confidential matters.
• Educate customers on digital banking trends and self-service options.
• Support frontline staff with scheduled transactions and issue resolution.
• Promote operational excellence and accurate documentation.

Education

High School diploma

Post-secondary degree

IFC certification (within 90 days)

Tools

MS Office

Branch software

Internet

Job description

TD Canada Trust is seeking an Associate, Personal Banking for our Regina branch. You will engage customers with daily banking needs, guide them to the right specialist, and promote digital banking tools while maintaining high service standards.

The role requires a high school diploma, with post-secondary education preferred, and strong MS Office and branch software skills. You will work with a dynamic team to deliver a positive customer experience.