Personal Banking Advisor — Growth & Client Focus

TD Bank Group; Montreal; On-site; CAD 32,000 - 43,000; Full time

Job summary

TD Bank Group in Saint-Léonard, QC is seeking a Customer Service Associate to greet clients, process transactions and advise on banking solutions while promoting digital tools. You will resolve issues with professionalism and help customers navigate TD's services.

Candidates typically hold a High School diploma with preference for post-secondary education, and possess strong communication, organizational, and time-management skills. TD offers robust training and career growth opportunities.

Qualifications

• High School diploma or equivalent; post-secondary degree preferred.
• Proficiency in MS Office (Word, Excel, Outlook) and basic branch software.
• Strong communication and customer service skills with ability to handle multiple tasks.

Responsibilities

• Engage customers in day-to-day banking needs and advisory conversations.
• Guide customers to appropriate services and ensure confidentiality and compliance.
• Promote digital banking tools (mobile/online) and educate customers on usage.

Skills

MS Office

Customer service

Communication

Education

High School diploma

Post-secondary degree preferred

Tools

Branch software

Internet

Job description

TD Bank Group in Saint-Léonard, QC is seeking a Customer Service Associate to greet clients, process transactions and advise on banking solutions while promoting digital tools. You will resolve issues with professionalism and help customers navigate TD's services.

Candidates typically hold a High School diploma with preference for post-secondary education, and possess strong communication, organizational, and time-management skills. TD offers robust training and career growth opportunities.