Branch Banking Leader - Personal Financial Services

TD Bank Group; Brossard; On-site; CAD 53,000 - 74,000; Full time

Benefits offered by this job

Total rewards package

Career development

Health benefits

Job summary

TD Bank Group in Brossard, Quebec is seeking a Customer Banking Advisor to deliver personalized financial guidance for personal and business clients. You'll advise on products, build relationships, and support a high‑quality customer experience in branch.

The role requires a High School diploma or higher, 1+ year experience, and certifications like IFIC or CSC. TD highlights growth, Total Rewards, and a collaborative, compliant work environment.

Qualifications

• High School diploma or equivalent and 1+ years relevant experience.
• IFIC or CSC certification, CFSA to be completed upon hire.
• Post-secondary degree preferred in related field.

Responsibilities

• Act as subject matter expert for personal and business banking products and policies.
• Provide sound advice to create an exceptional customer experience.
• Engage with customers via multiple channels to discuss needs and opportunities.
• Provide financial reviews and recommendations based on client circumstances.
• Support frontline with transactions and escalate issues as needed.
• Maintain knowledge of local market, trends, and competition.

Skills

Customer service

Financial advice

Relationship building

Sales

Communication

Education

High School diploma

Post-Secondary or Undergraduate degree

IFIC or CSC

CFSA to be completed upon hire

Job description

TD Bank Group in Brossard, Quebec is seeking a Customer Banking Advisor to deliver personalized financial guidance for personal and business clients. You'll advise on products, build relationships, and support a high‑quality customer experience in branch.

The role requires a High School diploma or higher, 1+ year experience, and certifications like IFIC or CSC. TD highlights growth, Total Rewards, and a collaborative, compliant work environment.