Personal Banking Advisor – Career Growth

TD; Regina; On-site; CAD 44,000 - 59,000; Full time

Job summary

TD Canada Trust in Regina, Saskatchewan, is seeking a Personal Banking Associate to guide customers through banking needs, open accounts, and offer advisory support at the branch. You will build relationships, promote digital banking, and collaborate with teammates to deliver a positive customer experience while adhering to TD's Code of Conduct and regulatory standards.

The role emphasizes strong communication, organization, and the ability to work independently in a dynamic retail banking

Qualifications

• High School diploma required; 1+ years' relevant experience.
• IFC certification or equivalent within 90 days of start date.
• Post-secondary degree preferred in a related field.
• Proficiency with MS Office, branch software, and internet.
• Strong communication and organizational skills.

Responsibilities

• Engage customers with day-to-day advisory needs and service transactions.
• Guide customers to the right contact for banking solutions.
• Educate customers on mobile, ATM, and online banking.
• Support frontline staff with cash and non-cash transactions.
• Suggest improvements to branch operations to enhance experience.
• Complete business processes accurately and on time.
• Ensure documents reflect regulations and TD Code of Conduct.
• Promote a positive and equitable work environment.

Skills

Customer service

Communication

Time management

Self-starter

Problem solving

Education

High School diploma

Post-Secondary degree

Investment Funds Canada (IFC) or equivalent

Tools

MS Office

Branch software

Job description

TD Canada Trust in Regina, Saskatchewan, is seeking a Personal Banking Associate to guide customers through banking needs, open accounts, and offer advisory support at the branch. You will build relationships, promote digital banking, and collaborate with teammates to deliver a positive customer experience while adhering to TD's Code of Conduct and regulatory standards.

The role emphasizes strong communication, organization, and the ability to work independently in a dynamic retail banking