Customer-Focused Baby Brand Sales Associate

Carters; Edmonton; On-site; CAD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Schedules that fit your life

Employee Assistance Program

Mental health benefits

30% discount on our brands

Referral bonuses

Professional development

Job summary

Carter's is seeking a Sales Associate to be the first face of the brand for growing families in our Canadian stores. You will greet customers, share product information, and guide families through their shopping experience with warmth and expertise.

You’ll join an inclusive team that values and develops your skills, offering opportunities to learn and grow within a leading baby and children’s apparel retailer.

Qualifications

• Customer service experience preferred
• Strong communication and interpersonal skills
• Able to handle multiple customers simultaneously
• Positive, friendly, and proactive attitude

Responsibilities

• Welcome customers and assist with product knowledge and benefits
• Resolve customer issues promptly in a busy retail environment
• Assist with omnichannel experiences to ensure a seamless shopping journey
• Process point-of-sale transactions efficiently
• Maintain floor replenishment and assist with shipments
• Explain promotions and loyalty program to customers
• Maintain a clean, organized, and safe store environment

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Carter's is seeking a Sales Associate to be the first face of the brand for growing families in our Canadian stores. You will greet customers, share product information, and guide families through their shopping experience with warmth and expertise.

You’ll join an inclusive team that values and develops your skills, offering opportunities to learn and grow within a leading baby and children’s apparel retailer.