People-First Store Leader | Retail Management

Carter's, Inc.; Toronto; On-site; CAD 2,755,000 - 3,720,000; Full time

Benefits offered by this job

Employee discount (30%)

Health benefits

Paid time off

Job summary

Carter’s, Inc. is seeking an Assistant Store Manager for our team in Toronto, Canada. You will be the first face of the brand for growing families, welcoming customers and guiding them through our baby essentials and apparel.

You will lead a safe, inclusive store culture, coach staff on service standards, and drive KPIs with the team to improve sales and operations. Responsibilities include recruiting and developing the store team, merchandising planning, and fostering loyalty programs while

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma required.
• Proficient computer skills including Outlook and Excel.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Build customer loyalty through Company sponsored programs
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer engagement

Communication skills

Outlook

Education

High school diploma

Tools

Outlook

Excel

Job description

Carter’s, Inc. is seeking an Assistant Store Manager for our team in Toronto, Canada. You will be the first face of the brand for growing families, welcoming customers and guiding them through our baby essentials and apparel.

You will lead a safe, inclusive store culture, coach staff on service standards, and drive KPIs with the team to improve sales and operations. Responsibilities include recruiting and developing the store team, merchandising planning, and fostering loyalty programs while