People & Culture Programs Advisor (Hybrid, Calgary)

FortisAlberta Inc.; Calgary; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

FortisAlberta Inc. in Calgary is seeking a People & Culture Program Advisor (E26-186) to support pension, benefits, disability management, HR systems, and workforce reporting.

You will help employees and leaders navigate processes across the employee lifecycle in a hybrid role with some work from home. The role requires 3–5 years in HR program administration and experience with HRIS such as SAP or SuccessFactors.

Qualifications

• Three to five years of HR program administration, benefits, pension, disability management, HR systems, payroll coordination, or workforce data.
• Experience with HRIS systems such as SAP and SuccessFactors is a large asset.
• Experience in a unionized or regulated environment, particularly within the electrical utility industry.
• Strong analytical and attention-to-detail skills, including data review, reconciliations, and reporting.
• Strong customer service and communication skills with the ability to provide professional and confidential support.

Responsibilities

• Support the administration of People & Culture programs, including pension, benefits, disability management, HR systems, and workforce reporting.
• Process employee enrollments, life events, leaves, retirements, terminations, and other lifecycle transactions accurately and on time.
• Respond to inquiries regarding program eligibility, processes, forms, and timelines.
• Coordinate with payroll, finance, vendors, benefit carriers, pension providers, and partners to resolve issues.
• Support disability management processes, including claim tracking, documentation, accommodations, return-to-work activities, and reporting.
• Complete data audits, reconciliations, validation, and corrections to maintain accurate information.
• Prepare workforce reports, dashboards, summaries, and tracking information to support administration and decision-making.
• Support HR system troubleshooting, testing, enhancements, documentation, and training materials.
• Identify process gaps and opportunities to improve program administration and service.
• Participate in special projects and contribute to departmental initiatives.

Skills

Analytical skills

Attention to detail

Customer service

Communication skills

Organizational skills

Education

Diploma or degree in Human Resources, Business Administration, Disability Management, Information Systems

Tools

SAP

SuccessFactors

Job description

FortisAlberta Inc. in Calgary is seeking a People & Culture Program Advisor (E26-186) to support pension, benefits, disability management, HR systems, and workforce reporting.

You will help employees and leaders navigate processes across the employee lifecycle in a hybrid role with some work from home. The role requires 3–5 years in HR program administration and experience with HRIS such as SAP or SuccessFactors.