Senior Disability Management Consultant — Hybrid

Finning; Edmonton; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Finning Canada is seeking a Disability Management Consultant to support employees with illness or injury, manage complex disability cases, and drive return-to-work planning across multiple jurisdictions. This permanent, hybrid role requires independent execution, collaboration with HR and line management, and strong analytical judgment.

The position may be based in Edmonton or Calgary with three days per week in the office, offering a structured work environment and opportunities to influence

Qualifications

• Post-secondary education in a relevant field.
• Minimum 7 years of broad disability management experience.
• Professional designation and/or industry specific training.
• Experience in a unionized environment.
• Comprehensive knowledge of disability management principles and best practices.
• Proficient in MS Office applications and internal systems.
• Strong file-management skills, ensuring accurate, confidential, and secure documentation.
• Ability to interpret medical reporting related to work restrictions and develop medical questionnaires when needed to confirm fitness for work and identify restrictions/limitations.
• Identify and confirm work-related functional limitations or restrictions and incorporate them into a return-to-work plan while working collaboratively with the employee and leader, union and HR.
• Coaching, training, and mentoring skills, including the ability to guide team members, HR peers, and leaders and elevate issues appropriately.
• Conflict resolution - focus on interest-based outcomes, facilitating/participate in difficult discussions, identify roles and follow up actions.
• Ability to provide information to LR/Legal and prepare written responses for grievances, WCB claim appeals/cost-relief requests, and information requests from external parties (lawyers, insurance companies, Human Rights bodies, etc.).

Responsibilities

• Manage longer-duration and complex disability files from initiation to resolution.
• Provide consultation and education on disability processes and relevant legislation.
• Develop, update, and recommend improvements to procedures, policies, and best practices; identify gaps and propose solutions.
• Participate in and lead project work as required.
• Collaborate with the STD/LTD administrator to ensure accurate application of plan provisions.
• Build relationships with provincial workers’ compensation bodies for compliance.
• Provide expert consultation to HR, EHS, Operations and partners on disability-related matters.
• Apply privacy legislation and manage confidential information.
• Resolve disability files balancing stakeholder needs and organizational requirements.
• Assess financial impacts and provide fiscally responsible recommendations.
• Engage in difficult conversations to drive solutions and resolution.
• Make timely decisions with stakeholders.
• Synthesize information from multiple sources for recommendations.
• Maintain collaborative, customer-service-focused approach.

Skills

Disability management

WCB understanding

Microsoft Office

Confidential documentation

Stakeholder communication

Project coordination

Problem solving

Education

Post-secondary education

Professional designation or training

Tools

MS Office

Internal systems

Job description

Finning Canada is seeking a Disability Management Consultant to support employees with illness or injury, manage complex disability cases, and drive return-to-work planning across multiple jurisdictions. This permanent, hybrid role requires independent execution, collaboration with HR and line management, and strong analytical judgment.

The position may be based in Edmonton or Calgary with three days per week in the office, offering a structured work environment and opportunities to influence