People & Culture Manager — Hybrid Workplace

Insurance Council of BC; Vancouver; Hybrid; CAD 119,000 - 133,000; Full time

Benefits offered by this job

Health & dental plan

Work-life balance

Hybrid work environment

Professional development

Equitable employment opportunities

Job summary

Insurance Council of British Columbia, in a downtown Vancouver setting, seeks a seasoned Manager of People & Culture to lead the HR function. You will oversee governance, budget, and strategic initiatives while advising leaders and fostering a high-performing, inclusive workplace.

Responsibilities include departmental leadership, program delivery, resource planning, and critical employee relations, recruitment, and development activities. Hybrid work is available in BC.

Qualifications

• Minimum 7 years of progressively responsible Human Resources experience.
• Experience in employee relations, performance management, talent acquisition, policy development, workforce planning, and organizational development.
• Experience partnering with managers and senior leaders on complex people matters.
• Previous leadership or supervisory experience preferred.
• Experience leading projects and cross-functional initiatives.

Responsibilities

• Lead People & Culture department and supervise team members; establish priorities and foster a collaborative culture.
• Oversee daily operations of People & Culture; ensure delivery of programs and services across the organization.
• Plan and allocate departmental resources; drive service excellence and organizational goals.
• Develop and implement departmental plans and priorities aligned to the Director’s direction.
• Administer the People & Culture budget and support forecasting and planning.
• Provide guidance on employee relations, conflict resolution, investigations, accommodations, attendance, and performance.
• Oversee recruitment, equitable hiring practices, workforce planning, onboarding and orientation programs.
• Partner with leaders on organizational development, change management, succession planning, and workforce effectiveness initiatives.
• Coach managers on performance management, employee development, feedback, and career growth; support talent reviews.
• Ensure HRIS data integrity, employee records management, and compliance with standards and privacy laws.
• Lead initiatives on engagement, culture, inclusion, wellness, and belonging; oversee engagement surveys and action planning.
• Oversee compensation administration, salary reviews, job evaluations, and market research for internal equity.
• Support occupational health & safety oversight and policy implementation.
• Develop and maintain People & Culture policies and processes; ensure consistent application.
• Lead or participate in projects improving service delivery, systems, and employee experience.
• Maintain external stakeholder relationships and oversee workforce reporting and compliance.

Skills

Leadership

Employee relations

Talent acquisition

Policy development

Workforce planning

Organizational development

HRIS stewardship

Stakeholder management

Tools

HRIS

Job description

Insurance Council of British Columbia, in a downtown Vancouver setting, seeks a seasoned Manager of People & Culture to lead the HR function. You will oversee governance, budget, and strategic initiatives while advising leaders and fostering a high-performing, inclusive workplace.

Responsibilities include departmental leadership, program delivery, resource planning, and critical employee relations, recruitment, and development activities. Hybrid work is available in BC.