People & Culture Coordinator

Four Seasons Hotels and Resorts; Toronto; Hybrid; CAD 50,000 - 75,000; Full time

Job summary

A leading luxury hotel management company is seeking a People & Culture Coordinator to provide comprehensive support to corporate employees. This hybrid role will involve talent acquisition, onboarding processes, and P&C systems administration, all within a service-focused environment.

Qualifications

• 2-3 years experience in HR Administrator or HR Coordinator role.
• Experience in talent acquisition required.
• Strong Excel skills for metrics and reports.

Responsibilities

• Process daily P&C transactions in Workday.
• Support full-cycle recruitment and onboarding.
• Generate regular HR reports and analytics.

Skills

Interpersonal skills

Communication

Organization

Detail-oriented

Ability to manage multiple priorities

Education

Post-secondary education in Human Resources or business-related discipline

CHRP (Certified Human Resources Professional) - an asset

Tools

MS Office Suite

Workday

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

People & Culture Coordinator

The People & Culture Coordinator will provide comprehensive people and culture support to corporate employees and administrative assistance to the Corporate People & Culture (P&C) team. Responsibilities include talent acquisition, onboarding/offboarding, P&C systems (Workday) administration, compensation & benefits support, and various reporting and administrative tasks.

Key Responsibilities:

P&C Administration

• Process daily P&C transactions in Workday (job postings, onboarding/offboarding, transfers, leaves, contracts, vacation)
• Maintain electronic employee records.
• Support P&C technology projects as a Corporate P&C liaison.
• Maintain and publish policy documents, holiday calendars, and benefits booklets.
• Support planning and execution of P&C meetings.
• Prepare employment verification letters.
• Review corporate credit card transactions, manage P&C inbox and support with invoice processing as needed.

Talent Acquisition, Onboarding & Offboarding

• Support full-cycle recruitment for select roles with Talent Acquisition and P&C Business Partners.
• Post job requisitions across ATS, social media, and job boards.
• Source, screen, interview, and coordinate candidate assessments with Hiring Managers.
• Manage offer, background, and reference checks with relevant partners.
• Lead candidate and employee communication throughout selection and onboarding.
• Conduct first-day onboarding and benefits overview for new Corporate hires.
• Coordinate onboarding logistics with People & Culture, Technology, Payroll, and Corporate Services teams.
• Oversee Workday onboarding for new Corporate team members.
• Maintain employee movement tracker (onboarding, offboarding, leaves).
• Assist with Talent Acquisition and onboarding projects as needed.
• Ensure accurate completion of I9 and California sick pay forms for US hires.
• Prepare departure packages and support offboarding communications and processes.

Compensation & Benefits

• Support P&C Business Partners with leave of absence administration.
• Serve as contact for employee policy and benefits questions, coordinating with Total Rewards COE.
• Prepare compensation changes and data loads in Workday as needed.

Reporting & Analytics

• Generate regular reports (leaves, immigration, contract expirations, vacation usage).
• Create ad hoc Workday reports to assist P&C processes.
• Conduct P&C data audits to ensure accuracy.
• Track and support completion of annual training programs (e.g., corporate consent, PCI).
• Develop and analyze key People & Culture reports (hires, transfers, terminations, turnover, leaves, immigration, ad hoc).
• Perform other ad hoc reporting and administrative tasks as needed.

Desired Skills:

• Strong interpersonal skills coupled with excellent communication.
• Exceptional organization and detail orientation, with an unmatched ability to manage multiple priorities.
• Comfortable working in a fast-paced environment in a service-focused culture.
• Ability to interact effectively with all levels of management and staff within the corporate offices, regarding matters of a confidential nature.
• Ability to work independently, take initiative and use good judgment.

Experience, Education and Professional Qualifications:

• Post-secondary education with a focus in Human Resources or business-related discipline, or equivalency. CHRP an asset.
• Minimum 2-3 years in an HR Administrator or HR Coordinator role.
• Experience in talent acquisition required.
• High proficiency in MS Office Suite (i.e. Excel, Word, Powerpoint, etc.)
• Strong Excel skills with the ability to prepare, analyze and present metrics and reports.
• Workday experience an asset.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid

All candidates must be eligible to work in Canada.

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.