People Advisor (HR)

COMPASS GROUP CANADA; Vancouver; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Group benefits

RRSP contributions

Discretionary bonus program

Job summary

COMPASS GROUP CANADA is seeking a People (HR) Advisor to support employee relations across our Canadian operations.

The role focuses on interpreting policies, advising managers on provincial labor laws, and guiding unionized locations. It requires at least two years in HR and strong communication skills, with proficiency in HRIS tools and case management. The position offers competitive pay and total rewards within the Canadian market.

Qualifications

• Minimum two years of experience as an HR Generalist/Specialist/Advisor within a large company, preferably with exposure to unionized associates and collective agreements.
• Bachelor’s degree in Human Resources, or related
• Advanced computer skills including ability to perform HRIS queries (i.e. JD Edwards, SAP), generate reports, perform web-based research, and create case management files in HR ticketing software (i.e. Remedy).
• Knowledge of employment labor law in multiple provinces is an asset
• Able to manage multiple projects and meet deadlines.
• Readily adaptable to changing work priorities.
• Ability to de-escalate situations and handle difficult conversations.
• Exceptional interpersonal skills and excellent written and verbal communication skills.
• Demonstrate versatility, flexibility, and an enthusiasm about working with constantly changing priorities.

Responsibilities

• Respond primarily by email to inquiries from managers and associates regarding employee relations matters by:
• Interpreting and explaining company policies, procedures, practices, and programs.
• Advising and assisting managers, supervisors, associates on the interpretation and application of the provincial employment legislations.
• Providing advice and guidance to managers and associates for unionized locations.
• Providing guidance to managers in handling employee relations issues and in resolving complaints or disputes.
• Investigate issues and provide resolution on the following: Complaints about working conditions; Disciplinary actions; Discrimination allegations, or other HR related matters.
• Perform administrative tasks, such as preparing disciplines, terminations and other letters/memos as required by operations.
• Work on special projects, such as drafting or updating policy and processes both independently and as part of a team.

Skills

HR Generalist

Advisor

Interpersonal skills

Communication skills

De-escalation

Multitasking

Adaptability

Education

Bachelor's degree in Human Resources

Tools

JD Edwards

SAP

Remedy

Job description

The salary range for this position is $60,000 to $70,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, & discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation & comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment & applicant screening process.

Now, if you were to come on board as one of our People (HR) Advisors, we’d ask you to do the following for us:

• Respond primarily by email to inquiries from managers and associates regarding employee relations matters by:
• Interpreting and explaining company policies, procedures, practices, and programs.
• Advising and assisting managers, supervisors, associates on the interpretation and application of the provincial employment legislations.
• Providing advice and guidance to managers and associates for unionized locations.
• Providing guidance to managers in handling employee relations issues and in resolving complaints or disputes.
• Investigate issues and provide resolution on the following:
• Complaints about working conditions
• Disciplinary actions
• Discrimination allegations, or other HR related matters.
• Perform administrative tasks, such as preparing disciplines, terminations and other letters/memos as required by operations.
• Work on special projects, such as drafting or updating policy and processes both independently and as part of a team.

Think you have what it takes to be our People (HR) Advisor? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Minimum two years of experience as an HR Generalist/Specialist/Advisor within a large company, preferably with exposure to unionized associates and collective agreements.
• Bachelor’s degree in Human Resources, or related
• Advanced computer skills including ability to perform HRIS queries (i.e. JD Edwards, SAP), generate reports, perform web-based research, and create case management files in HR ticketing software (i.e. Remedy).
• Knowledge of employment labor law in multiple provinces is an asset
• Able to manage multiple projects and meet deadlines.
• Readily adaptable to changing work priorities.
• Ability to de-escalate situations and handle difficult conversations.
• Exceptional interpersonal skills and excellent written and verbal communication skills.
• Demonstrate versatility, flexibility, and an enthusiasm about working with constantly changing priorities.