Patient Services Representative

Raleigh Orthopaedic; Raleigh; On-site; CAD 46,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA/HSA options

Retirement plan

Job summary

Talentify is seeking a Patient Services Representative for our Raleigh location. The role focuses on welcoming patients, accurately collecting information, verifying insurance, and handling front desk duties to ensure a seamless patient experience.

The ideal candidate has at least 1 year in a medical office, strong attention to detail, and excellent customer service. You will collaborate with clinical and administrative staff and contribute to a high-quality, patient-centered practice.

Qualifications

• At least 1 year of experience in a medical office setting.

Responsibilities

• Greet patients and visitors with warmth and professionalism
• Accurately collect and input patient information into the electronic health record system
• Verify insurance coverage and obtain necessary authorizations
• Handle incoming calls and front desk correspondence
• Collaborate with clinical and administrative staff to provide outstanding service

Skills

Attention to detail

Customer service

Multitasking

Interpersonal skills

Communication

Job description

About this job

Patient Services Representative - Full-Time Position - Raleigh Location

We’re seeking a detail-oriented and highly personable Patient Services Representative to join our fast-paced medical practice. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.

Key Responsibilities:

• Greet patients and visitors with warmth and professionalism
• Accurately collect and input patient information into the electronic health record system
• Verify insurance coverage and obtain necessary authorizations
• Handle incoming calls and front desk correspondence
• Collaborate with clinical and administrative staff to provide outstanding service

What You Bring:

• Exceptional attention to detail and accuracy
• Commitment to delivering top-tier customer service
• Ability to thrive in a fast-paced environment while juggling multiple tasks
• Ability to build and maintain positive, effective working relationships with co-workers, providers, and patients
• At least 1 year of experience in a medical office setting is required
• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions