Patient Services Representative - Urgent Care

Raleigh Orthopaedic Clinic; Raleigh; On-site; CAD 33,698 - 45,252; Full time

Benefits offered by this job

Full medical, dental, and vision coverage

Retirement plan with employer contributions

Company-paid life insurance

Paid Time Off program

Job summary

Raleigh Orthopaedic Clinic is seeking a detail-oriented Patient Services Representative for its Garner location. This full-time role focuses on providing a seamless experience by greeting patients, handling calls, and collaborating with staff. Required qualifications include at least 1 year of medical office experience and strong attention to detail.

The compensation ranges from $17.50 to $23.50 per hour, based on experience. Full medical, dental, and vision coverage, along with a retirement plan, are provided.

Qualifications

• At least 1 year of experience in a medical office setting is required.
• Exceptional attention to detail and accuracy.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Accurately collect and input patient information.
• Verify insurance coverage and obtain necessary authorizations.

Skills

Attention to detail

Customer service

Multi-tasking

Interpersonal skills

Job description

Career Opportunities with Raleigh Orthopedic Clinic

A great place to work.

Patient Services Representative - Full-Time Position - Garner and Wakefield Locations

We’re seeking a detail-oriented and highly personable Patient Services Representative to join our team at our Garner Urgent Care. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.

Key Responsibilities

• Greet patients and visitors with warmth and professionalism
• Accurately collect and input patient information into the electronic health record system
• Verify insurance coverage and obtain necessary authorizations
• Handle incoming calls and front desk correspondence
• Collaborate with clinical and administrative staff to provide outstanding service

What You Bring

• Exceptional attention to detail and accuracy
• Commitment to delivering top-tier customer service
• Ability to thrive in a fast-paced environment while juggling multiple tasks
• Ability to build and maintain positive, effective working relationships with co-workers, providers, and patients
• At least 1 year of experience in a medical office setting is required

Schedule

• Three 13-hour shifts with weekend coverage as needed
• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions
• Company-paid life insurance
• Paid Time Off program

Compensation

• $17.50–$23.50 per hour, based on experience