Patient Flow Lead for Hospital-to-Home Programs

North Bay Regional Health Centre; North Bay; On-site; CAD 65,000 - 85,000; Full time

Job summary

North Bay Regional Health Centre is seeking a Patient Flow Coordinator to support the Manager of Patient Flow in developing and monitoring the hospital-to-home program with NWOT and partners. You will help shape referrals, rounds, and discharge processes to ease transitions.

The role requires strong leadership, policy development, and collaboration across disciplines, with a focus on improving patient outcomes and care coordination in a busy hospital setting.

Qualifications

• Bachelor’s or Master’s degree in a health-related field.
• Registration and good standing with a regulatory body (Ontario).
• Memberships: N S W/SW, OT, PT, Audiologists/Speech-Language Pathologists, etc.
• Minimum 3–5 years of Medical/Surgical experience.
• Strong leadership and quality-improvement focus.
• Ability to work independently within a multidisciplinary team.

Responsibilities

• Assist the Manager of Patient Flow with staff scheduling and policies.
• Review referrals and coordinate Hospital to Home steps with teams.
• Coordinate care plans with patients, families, and providers.
• Monitor key patient indicators and report with SPOs.

Skills

Leadership

Communication

Time management

Policy development

MS Office (Word/Excel)

Bilingual English/French

Education

Bachelor’s or Master’s in a health-related field

Registration with regulatory bodies

Ontario regulatory college memberships

Tools

HIS Expans e

Job description

North Bay Regional Health Centre is seeking a Patient Flow Coordinator to support the Manager of Patient Flow in developing and monitoring the hospital-to-home program with NWOT and partners. You will help shape referrals, rounds, and discharge processes to ease transitions.

The role requires strong leadership, policy development, and collaboration across disciplines, with a focus on improving patient outcomes and care coordination in a busy hospital setting.