Patient-Centric Lab Technician (Phlebotomy & ECG)

LifeLabs Medical Laboratory Services; Kitchener; On-site; CAD 25,000 - 33,000; Part time

Benefits offered by this job

Extended Health Care, Dental Care, and

Life Insurance

Retirement Savings Plan

Vacation and Wellness Days

Employee Wellness and Giving Programs

Job summary

LifeLabs Medical Laboratory Services is seeking a Lab Patient Technician for a part-time regular role at multiple locations. You will greet patients, collect specimens, perform phlebotomies and ECG tracings, and ensure proper test preparation and documentation.

You will build strong patient relationships, handle inquiries, and maintain patient privacy while supporting a comprehensive total rewards program. Vaccinations may be required in some facilities.

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

Skills

Communication skills

Typing 40 wpm

Patient service

Empathy

Privacy

Education

Laboratory Assistant program

Tools

ECG

Phlebotomy

Job description

LifeLabs Medical Laboratory Services is seeking a Lab Patient Technician for a part-time regular role at multiple locations. You will greet patients, collect specimens, perform phlebotomies and ECG tracings, and ensure proper test preparation and documentation.

You will build strong patient relationships, handle inquiries, and maintain patient privacy while supporting a comprehensive total rewards program. Vaccinations may be required in some facilities.