Patient Care Coordinator – Sleep Therapy Growth & Benefits

Avant Respiratory; Lethbridge; On-site; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits plan

RRSP matching program

Health insurance

Life insurance

Dental insurance

Vision insurance

Excellent work/life balance

Job summary

Avant Respiratory in Lethbridge, Alberta is seeking a detail-oriented Patient Care Coordinator to join our team. You will warmly welcome clients, book appointments, process inquiries, and support oxygen therapy and PAP equipment setup.

In this full-time role, you will bill insurance, maintain records in EMR, manage supplies, and contribute to on-call rotations while delivering excellent customer service and ensuring patients receive timely, accurate care.

Qualifications

• 2+ years of Medical Administration or Customer Service experience preferred; healthcare or sleep therapy experience is an asset.
• Valid driver's license and clean driving record required.
• Background in sales support or merchandising is an asset.
• Excellent organizational and administrative skills with attention to detail.
• Proficiency with Microsoft Office, QuickBooks or similar software, and CRM/EMR systems.
• Professional, friendly communicator with strong time management and listening skills.

Responsibilities

• Warmly welcome clients, assist with purchases, book appointments, and answer inquiries.
• Answer calls/faxes, route correspondence, manage supply requisitions and office duties.
• Bill insurance providers and government agencies, maintain records of submissions and payments.
• Follow patient charting protocols in the EMR system.
• Assist with oxygen setup and troubleshooting of oxygen therapy and PAP equipment.
• Assist with CPAP setup, inventory, and re-supply calls; lift up to 50 lbs as needed.
• Support marketing efforts and participate in on-call rotation.

Skills

Medical Administration

Customer Service

Microsoft Office

CRM/EMR systems

Time management

Verbal communication

Job description

Avant Respiratory in Lethbridge, Alberta is seeking a detail-oriented Patient Care Coordinator to join our team. You will warmly welcome clients, book appointments, process inquiries, and support oxygen therapy and PAP equipment setup.

In this full-time role, you will bill insurance, maintain records in EMR, manage supplies, and contribute to on-call rotations while delivering excellent customer service and ensuring patients receive timely, accurate care.