Patient Care Coordinator - Langford (Victoria), BC

Avant Respiratory; Langford; Presencial; CAD 28 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full training provided

Comprehensive Benefit Plan

RRSP Matching after 3 months

Paid Time Off

Career growth opportunities

Meaningful work

Resumo da oferta

Avant Respiratory in Langford, BC, is seeking a Patient Care Coordinator to support patients, answer inquiries, schedule appointments, and manage referrals. You will assist patients in person, by phone, and virtually, while maintaining accurate records and coordinating insurance and billing tasks.

Strong organizational and communication skills are essential, with comfort learning EMR systems. This is a full-time, in-person role offering meaningful work within a collaborative healthcare team.

Qualificações

• Experience in customer service or administration is preferred.
• Strong communication and organization is essential.
• Comfortable learning new software and EMR systems.

Responsabilidades

• Answer phones and respond to patient inquiries.
• Schedule appointments and manage referrals.
• Assist patients in person, by phone, and virtually.
• Maintain accurate documentation and EMR records.
• Coordinate insurance coverage and pre-authorizations.
• Process payments and create invoices.
• Support clinicians with daily administrative tasks.
• Maintain clinic organization and presentation.
• Schedule equipment maintenance and repairs.

Conhecimentos

Customer service

Administration

Reception

Communication

Organizational skills

Multitasking

Problem-solving

Software proficiency

EMR experience

Healthcare setting

Ferramentas

N/A

Descrição da oferta de emprego

Patient Care Coordinator – Langford (Victoria), British Columbia

At Avant Respiratory, we are committed to providing the highest quality sleep therapy services across Canada. We provide clinical consultation and treatment for snoring and sleep apnea. We are dedicated to helping our patients improve their lives through better sleep.

We're growing, and we're looking for a Patient Care Coordinator who's organized, people-first, and ready to build a meaningful career in healthcare – no clinical background needed.

What You’ll Do

• Answer phones, respond to patient inquiries, and schedule appointments
• Assist patients in person, by phone, and virtually with questions and general support
• Manage incoming referrals and prepare patient files
• Maintain accurate documentation and update electronic medical records
• Coordinate insurance coverage, pre-authorizations, and claim submissions
• Process payments, create invoices, and support inventory management
• Support clinicians with day-to-day administrative tasks
• Maintain clinic organization and professional presentation
• Schedule equipment maintenance and repairs as needed

What We’re Looking For

• Previous experience in customer service, administration, reception, or a patient-facing role is an asset
• Friendly, professional, and confident when interacting with patients
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Able to prioritize and manage multiple tasks at once
• Strong problem-solving skills and a willingness to learn
• Comfortable picking up new software and computer systems
• Experience with EMR systems or in healthcare is an asset – but not required

What We Offer

• Full training provided
• Comprehensive Benefit Plan
• RRSP Matching after 3 months
• Paid Time Off
• Real opportunities for career growth and development
• Meaningful work that genuinely improves patients' quality of life
• Supportive, collaborative team

Job Details

• Job Type: Full-Time, Permanent
• Schedule: Monday-Friday
• Location: Langford, BC –In-Person
• Salary: $20.00 –$23.00 per hour