Patient Administrative Associate - Hemodialysis - Casual 2026-19115

Sunnybrook Health Sciences Centre; Toronto; On-site; CAD 52,000 - 68,000; Full time

Job summary

Sunnybrook Health Sciences Centre in Toronto is seeking an Administrative Assistant for the Hemodialysis Program PAA to coordinate patient flow, manage records, staffing, scheduling, payroll, and provide general administrative support to patient care areas.

The position requires accurate data entry, proficiency with Word, Windows, Accuro, EMR and DMAR systems, and strong problem solving and customer service in a dynamic team environment.

Qualifications

• One year of Community College Medical Terminology course preferred.
• One year of Administrative/Business experience required, in a health care setting preferred.
• Knowledge of software packages such as Word/Windows, Accuro, EMR and DMAR software and ORN data submission requirements preferred
• Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute
• Ability to collect and enter patient data accurately.
• Ability to organize work efficiently and effectively.
• Ability to be flexible within a fast pace unpredictable environment.
• Abiliity to prioritize multiple urgent demands and requests.
• Excellent problem-solving and communication skills.
• Demonstrated ability to work in a dynamic team environment.
• Demonstrated Patient-Focused Care Behavior.
• Ability to provide consistent excellent Customer Service at all times.

Responsibilities

• Coordinate patient flow activities and provide administrative support to the Hemodialysis Program PAA.
• Maintain patient records, staffing, scheduling, payroll and administrative support to patient care areas where assigned.
• Demonstrate strong communication and problem-solving within a dynamic team environment.

Skills

Administrative skills

Communication skills

Team oriented

Customer service

Problem solving

Data entry

Flexibility

Education

Medical Terminology course

Tools

Word/Windows

Accuro

EMR

DMAR

ORN data submission

Job description

Summary of Duties

The Hemodialysis Program PAA is responsible for co-ordination of patient flow activities; administrative duties; maintenance of patient records, staffing, scheduling, payroll and administrative support to patient care areas where assigned, and other duties as the role dictates.

Qualifications/Skills

• One year of Community College-Medical Terminology course preferred.
• One year of Administrative/Business experience required, in a health care setting preferred.
• Knowledge of software packages such as Word/Windows, Accuro, EMR and DMAR software and ORN data submission requirements preferred
• Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute
• Ability to collect and enter patient data accurately
• Ability to organize work efficiently and effectively
• Ability to be flexible within a fast pace unpredictable environment
• Abiliity to prioritize multiple urgent demands and requests
• Excellent problem-solving and communication skills
• Demonstrated ability to work in a dynamic team environment
• Demonstrated Patient-Focused Care Behavior
• Ability to provide consistent excellent Customer Service at all times.